iiNet slashes ADSL transfer times

iiNet slashes ADSL transfer times

Summary: The hassle of going weeks without fixed-line internet while switching between providers could be over after iiNet announced a new rapid-transfer system that will only mean hours of downtime for ADSL2+ or Naked DSL customers transferring from rival telcos, rather than up to two weeks.

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The hassle of going weeks without fixed-line internet while switching between providers could be over after iiNet announced a new rapid-transfer system that will only mean hours of downtime for ADSL2+ or Naked DSL customers transferring from rival telcos, rather than up to two weeks.

"Technically, it is a really clever change to processes, but for customers, it will make the world of difference. They'll now be able to join the iiNet family without the inconveniences that extended periods of downtime can bring," iiNet CEO Michael Malone said in a statement.

iiNet's chief regulatory officer Steve Dalby told ZDNet Australia that the changes came about as a result of minor software changes in Telstra's systems.

"The biggest change is that Telstra has agreed to work with us to develop this capability. Of course, Telstra doesn't want its competitors to offer innovative new products, so it will always respond lethargically to the introduction of rapid switching systems. After all, it is they who have the most customers to lose," he said.

"They could have done this years ago, but they move at glacial pace, denying that it is even possible, right up until someone in Telstra says 'OK, it's not that hard'."

Telstra told ZDNet Australia that the new migration process for ULL was tested with its wholesale customers in mid-2011, and rolled out in October 2011.

The time saved is because [Telstra Wholesale] has implemented system changes that disconnect the Spectrum Shared Service, and then connect the ULL within a few hours," Telstra said.

Telstra said that this feature is now available to all wholesale customers.

Topics: Telcos, Broadband, Telstra

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Armed with a degree in Computer Science and a Masters in Journalism, Josh keeps a close eye on the telecommunications industry, the National Broadband Network, and all the goings on in government IT.

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5 comments
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  • Telstra's systems can't be that good. I tried to migrate from Telstra equip to Agile at DRW exchange last month.
    After disconnecting me, Telstra's systems didn't have reflected that Agile equipment was in their exchange, then they advised Internode that I was on a subexchange, so the migration couldn't occur in the first place.
    Letterboxfrog
  • Slowly but surely, we're edging towards a first rate telecommunications structure (the technological as well as the regulatory kind). This is the removal of another impediment to competition between ISP's in Australia, so can only be a positive move for consumers, which is always a good thing.
    RealismBias
    • And then along comes the 2013 election?????
      Beta-9f71a
  • Sooner the beta, to rid of those morons!
    Knowledge Expert
    • well, thats ... umm... easy for you to say... what exactly it means is a little unclear, but it may be because it is in beta mode...
      btone-c5d11