ÜberMobile


Infographic: The Ten Things We Fear (And Love) About BYOD

Infographic: The Ten Things We Fear (And Love) About BYOD

Summary: Everyone’s got a point-of-view about Bring Your Own Device. SAP and NetBase went and investigated this, and came back with the top things that people love and hate about BYOD.

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This is an SAP sponsored blog post. Eric Lai is an SAP employee. Eric's views are his alone and do not necessarily represent those of SAP.

Two years ago, BYOD was just another acronym jockeying for acceptance by the technorati.

Today, BYOD is a full-on phenomenon, the dominant way by which tablets like the iPad and Android smartphones like the Samsung Galaxy S are entering companies. This is happening in plain view, and with the full approval, of IT managers and CIOs.

Take Cisco Systems, where employees use more than 50,000 mobile devices, all of their own choosing. Or Safeguard Properties, which is encouraging its 8,000 freelance home inspectors to arm themselves with iOS and Android devices. Or my employer, SAP, which has adopted Genius Bars instead of traditional IT helpdesks to help workers pick the right mobile device.

The growth of interest in BYOD is even stronger online. There is 14 times more buzz around BYOD than there was a year ago. That’s according to research by SAP and its social intelligence partner, NetBase.

Together, we examined a year’s worth of data, including more than 100,000 mentions of BYOD in blogs, news articles, social networks like FaceBook and LinkedIn, Twitter, reviews, comments and more.

(Note: this is the first in a monthly series by SAP and NetBase analyzing the latest enterprise technology trends. Future Infographics will examine cloud computing, social, mobile and more. To learn more, read my colleague Todd Wilms' blog post here.)

Despite the undeniable hype, we found that BYOD remains something that people still like (Net Sentiment: 34) and deeply interested in (Passion Intensity: 31).

Yet, as Isaac Newton once noted, for every action there is an equal and opposite reaction. Similarly, for every blog arguing “BYOD is a very efficient way for enterprises to reduce costs on equipment,” there is a tweet declaring “Shocker that it isn’t saving money. I bet it hasn’t increased productivity, either.”

For every comment that “BYOD increases teacher anxiety. Schools have largely failed to inspire teachers to use computers in even pedestrian ways after three decades of trying,” there was the rebuttal that “BYOD could decrease teacher anxiety for those that got beyond the concept that they were the expert in the room.”

We decided to rank the top five positive comments about BYOD against the top five negatives and display them for you, Infographic-style.

SAP NetBase BYOD Top Fears Loves Infographic R3

 

Topics: UberMobile, Android, Apple, CXO, iPad, Mobility, PCs

Eric Lai

About Eric Lai

I have tracked technology for more than 15 years, as an award-winning journalist and now as in-house thought leader on the mobile enterprise for SAP. Follow me here at ÜberMobile as well as my even less-filtered musings on Twitter @ericylai

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5 comments
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  • Profits off the back of employees

    You missed the big benefit to business here. Employees are required to buy their own tools to perform work. What a $ saving concept. First we get them to work at home so we can save bunch of $ on office space. Then as we all know that everyone has phones, no need to reimburse for toll or service cost. Hey while we are at it, the employees all have Internet so lets drop funding that too... Just choice to no use dial up on that phone. No longer pay for. What else can we do...humm. I know let's make them get their own devices and put our spyware on it to keep our"networks" safe. Oh yes and for those that have need for direct access that "bYOD" can not have any software (or data) on it that the company does not approve of. So whose device is this again? My employers the "real" owner but I get to spend my $ on whatever I want. And refresh it whenever I want. Yes this is such a winning idea I can not believe that it is not required as of yet. The board room will be so pleased.
    Jim888
    • Good, fair BYOD programs...

      ...don't just push the cost of the device onto the employee. For instance, employees at Sybase pay for the hardware, but the monthly subscription cost - which adds up to about $1,00 a year - is paid for by Sybase.

      http://blogs.sybase.com/ubermobile/2010/05/smart-smartphone-policies-for-enterprises-the-sybase-way/
      Eric Lai
  • BYOD in Higher Education

    I like the infographic. We have been experimenting with a platform(www.viaresponse.com) that works both in and out of our higher education classroom. The platform leverages the ubiquity of the internet and mobile devices. The students really want to participate in our lectures which are both live and broadcast via lecture capture. We are likely to adopt this across our campus this fall as it is less expensive than the legacy technologies and preferred by our student body as it is a device that they already have.
    errespo
    • Freedom 2012

      I was surprised that the freedom to choose one's preferred mobile device, whether it be iPad, Samsung Galaxy S III, HTC One S, or Nokia Lumia 900, didn't place as one of the things we love most about BYOD.

      @errespo K-12 schools and universities have been one of more popular places for top-down, non-BYOD deployments of iPads and other devices. But I expect more and more schools to embrace BYOD like yours, and districts such as the Katy ISD in Texas:
      http://blogs.sap.com/innovation/mobile-applications/how-this-school-district-turned-its-students-love-of-mobile-into-better-learning-test-scores-3-09640
      Eric Lai
  • Standardized Interface

    So, the solution should be a standardized software interface and security. Let's say for instance I have employees with iPad, iPhone, Android devices, etc - or PC's for that matter. If I have a software "space" (physically or not) that secures data, connection, and standardizes the interface, then the hardware becomes a non-issue. The interface would be like an OS (loading like Parallels on Mac). From within that interface, I have a web browser, PDF reader, Office Document editor, etc. When logged in securely, all the office data is accessible (VPN-like). It could be local, cloud-based, or networked data. All the training and troubleshooting would be consistent, and security procedures could be in place while logged in. Once you "clock-out", you log out of the interface, the company data is locked. The device is open - as if it is a simple consumer device. If the device is lost, it could be wiped - either from just the secure "space" or the entire device if you choose. Sure, there's a lot of security issues and even more political issues, but the technology has been around for some time. Just a matter of pulling it together.
    tech-e