Inside banks' self-service technology

Inside banks' self-service technology

Summary: Inside banks' self service technology

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  • These self-service kiosks are being deployed in a number of Nationwide Building Society branches in the UK. As well as enabling consumers to perform some tasks without assistance from a teller, in the future Nationwide hope to use the platform to cross-sell targeted banking services, such as overdrafts and loans.

    Related: How banking tech messes with your mind.

    Credit: Jo Best/ZDNet Australia

  • Nationwide uses the kiosks for cash deposit, cheque deposit, cheque withdrawal and passbook update. The cheque withdrawal function will soon be removed, however, as the organisation believes such functions are better carried out face to face.

    Credit: Jo Best/ZDNet Australia

Topics: Banking, Tech Industry

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