Inside NBN's $32.5m 'nerve centre': photos

Inside NBN's $32.5m 'nerve centre': photos

Summary: The National Broadband Network Company (NBN Co) has opened its Network Operations and Test Facility (NOTF), which it calls the "nerve centre" of the NBN. Take a walk with ZDNet Australia to see what the back end of Australia's biggest network will be like.


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  • (Credit: David Braue/ZDNet Australia)

    The NBN Co facility's boardroom is positioned next to the Network Service and Operations Centre (NSOC), a 24x7 monitoring and control facility that controls the NBN across the country. In the event of an unplanned natural or other disaster, senior NBN Co staff can assemble around this table and work directly with support staff to ensure that downtime is minimised or avoided altogether.

  • (Credit: David Braue/ZDNet Australia)

    Staff within the NSOC work 24x7 in teams including a Customer Operations Team (to support NBN Co partners), Network Surveillance Team (to proactively monitor and manage the NBN) and Operations Support Team (delivering comprehensive network maintenance).

  • (Credit: David Braue/ZDNet Australia)

    The NBN NOTF employs 425 people now, and is expected to pass 900 staff by next year, as the network continues to grow. This includes specialists to ensure smooth operation of the NBN Business Support Systems (BSS) and Operational Support Systems (OSS), which are housed in the NBN Co datacentres and directly linked to staff in the NSOC.

Topics: Broadband, NBN, Tech Industry


Australia’s first-world economy relies on first-rate IT and telecommunications innovation. David Braue, an award-winning IT journalist and former Macworld editor, covers its challenges, successes and lessons learned as it uses ICT to assert its leadership in the developing Asia-Pacific region – and strengthen its reputation on the world stage.

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