IT outsourcing: Ten reasons for ruling it out

Summary: Outsourcing may look good on paper — until you factor in a number of undesirable side effects, says Jack Wallen

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Fixing a computer

9. Continuity
With outsourced IT, you have to cope with external engineers, retrain people in relation to conduct and security, and deal with a fluctuating IT schedule over which you may have no control. With an external supplier, the way issues are resolved will change and setups may be completed with little regard to in-house standards.

Photo: Magic Madzik/Flickr (CC BY 2.0)

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Topic: IT Employment

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