Microsoft's June patches broke Office Click-to-Run for some

Microsoft's June patches broke Office Click-to-Run for some

Summary: Some Office 2013 users who run the programs using Click-to-Run may no longer be able to run then after applying the June updates. The workaround is uninstall and reinstall.

SHARE:
TOPICS: Microsoft
13

Microsoft has acknowledged that Office 2013 "Click-to-Run" has failed for some users since applying the June Patch Tuesday updates. The company says that "less than 1 percent of our user base" has been so affected.

Microsoft released many non-security updates for Office 2013 on Tuesday, June 10.

Click-to-Run is a streaming and virtualization technology with which users may run a current version of Office without having it fully-installed on the local computer. Code streams from Microsoft's servers as-needed, allowing users to run Office programs quickly, before they are completely installed.

The Office team is working on a solution. In the meantime, for users who, since applying the update, cannot launch Office 2013 using Click-to-Run, the company first recommends that they uninstall Office 2013 using this Fix it. Then they need to reinstall Office from the My Accounts page; in a business setup, the administrator may need to be involved.

Topic: Microsoft

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Talkback

13 comments
Log in or register to join the discussion
  • I can't stand office click-to-run

    I like to have flexibility in what updates I want to install for office, especially when the one size fits all approach to updating that click-to-run uses sometimes breaks things. Microsoft needs to give back the MSI installer to their customers.
    archan127
    • Use the Office Deployment Tool

      Hi Archan127, use the Office Deployment tool to do a custom install for ClickToRun bits. You can exclude components in an XML file.
      rpertusio
  • So Microsoft managed to break something as Basic as an installer....

    Figures.
    5735guy
    • "for some".

      ForeverCookie
    • They're not alone

      Don't act as though they're the only ones that have patched and broken things.
      Michael Alan Goff
  • Testing

    MS needs to do a better job of testing their products before release. I have seen IE11 fail miserably on a website while older versions of IE and any other browser work fine. I forget what IE11 required that had to be installed/updated to fix this problem.

    How many buggy patches does MS release in a year? It seems like about every other month there is a major buggy patch that causes havoc with large numbers of users.
    Linux_Lurker
    • Maybe some day you'll understand

      Even the Linux kernel has been known to get patches to fix patches. It's bound to happen when your product is as big as Windows, the Linux kernel, OS X, or even a lot of browsers these days. One line of code can effect a lot of things.
      Michael Alan Goff
      • MS only problem

        It was an MS only issue caused by their patching of IE11. One would expect the supplier to test their own products against their own products. The specific situation is all MS; the website uses MS only and the visitor browsers used MS.
        Linux_Lurker
        • So you're saying

          That nobody ever patches anything and breaks something else.

          I want you on record as saying that.
          Michael Alan Goff
    • Errr

      This coming from someone with "Linux" in their name. How biased.
      Meanwhile, speaking of breaking things, remember the Heartbleed bug that affected almost exclusively Linux systems? Well, I guess you forgot that there is a new bug related to OpenSSL. How do you explain that?
      This Microsoft bug has don't little damage compared to Heartbleed.
      Can you tell us - elighten us - since you are an expert what was the last update recalled by Microsoft and the one before that?
      Gisabun
      • Funny thing is

        The funny is Linux has nothing to do with OpenSSL or most of the stuff people think is Linux. It's only the kernel and not even usable by itself. It's like some strange massive trademark fraud.
        Buster Friendly
  • how many? let me do the uber hard arithmetic for you...

    12 months in a year and every other month = 6.

    so... got any facts to back yourself up?

    fwiw - i use both Windows and Linux
    BitBanger_USA
    • There are records you know.

      http://blog.veracode.com/2013/09/after-ten-years-cracks-in-microsofts-patch-program/

      Last year it appears to be roughly every other month - sometimes more than one patch at a time, sense some are released as a "patch set"...
      jessepollard