Microsoft (mostly) fixes 'ring after pickup' bug in Skype for Windows 8.1

Microsoft (mostly) fixes 'ring after pickup' bug in Skype for Windows 8.1

Summary: Microsoft has addressed the 'ring after pickup' bug in the Metro-Style version of Skype for Windows 8.1, a week after remedying the issue in Skype for the Windows desktop.

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A week after fixing the 'ring after pickup' bug for Skype on Windows desktop, Microsoft officials said they've also addressed the problem in the Windows Store/Metro-Style version of the Skype app for Windows 8.1.

modernskypefix

The issue doesn't seem to be entirely fixed, according to a March 10 post on the Skype "Garage & Updates" blog. But it's better than it was, officials said, with the annoying ring stopping "much faster" with "Skype for Modern Windows 2.6."

Here's how Microsoft execs are describing what they've accomplished:

"Got that ring? When you pick up a call on any device and your modern (Metro-Style) Skype is on, the incoming ring will stop much faster. Whether you have Skype on a mobile, in your Outlook.com inbox, desktop, tablet or 2-in-1, Skype calls will sync up wherever you choose to take the call from."

Microsoft officials said they fixed the ring-after-pickup issue on Skype on Windows desktop last week. The fix arrived alongside a plug-in that allows Skype users to integrate Skype from inside Outlook.com.

Back to the Metro-Style/Windows Store/Modern version of Skype: Microsoft officials also said on March 10 that the new version of Skype for Windows 8.1 also improves the synchronization of Skype across devices. Chat history and read messages will be synced properly across devices with the new update, according to the blog post.

The updated version of Skype for Windows 8.1 is available for download from the Windows Store for ARM- and Intel-based devices.

Topics: Unified Comms, Microsoft, Windows 8

About

Mary Jo has covered the tech industry for 30 years for a variety of publications and Web sites, and is a frequent guest on radio, TV and podcasts, speaking about all things Microsoft-related. She is the author of Microsoft 2.0: How Microsoft plans to stay relevant in the post-Gates era (John Wiley & Sons, 2008).

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7 comments
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  • Fingers crossed...

    I use Skype for desktop at home and also have a few Win 8.1 machines around...when I receive a call it's madness because all the machines keep ringing even after I answer the call on Skype for desktop. I uninstalled Skype for metro on all machines.
    Owl:Net
  • Every little bit helps

    My wife tried to use Metro-Skype on her laptop on a recent trip (failed miserably). Over the phone, I talked her through installing the more general Windows version still available for download on the Skype website, which worked just fine.

    It appears that she was only one of many Skype users with this problem. MS should be embarrassed.
    John L. Ries
  • its junk anyways

    The store version of skype is horrendous. Clearly they followed metro design guidelines which accounts for the non discoverable interface but the skype UX Team (yup, the guys famous of the desktop app we all dislike) got to throw in their own "improvements.

    The result? well, its like an app designed for a 5 year old that basically lets you running back to the desktop app...which amazes me. Can you imagine we would consider skype for desktop a "good" UX app?! oh how low have we fallen...
    neonspark
  • I bet there is code in there

    that says if user is 'Paul Thurrott' to keep on ringing.
    chips@...
  • Metro Skype

    METRO Skype, still buggy!
    Koymik
  • Oh dear...

    I hope the Lync team are a positive influence on the Skype people, and also arrive armed with Rockets, because this team sure needs them!

    Not only do they not seem to be able to get a handle on their own software, but their Metro offering is horrible.

    Even worse, it's not nearly as bad as their abysmal Windows Phone offering, which is poor on so many levels it's not funny.

    Even when you dive into it's 'settings', you get a grand total of two useless options. I assume if they offered more the Skype team would tie themselves in knots even more than they apparently have. Embarrassing.
    StewartNZ
  • Other Skype improvements have recently been made - making it great to use

    I thought Julie Larson-Green would shape Skype up, but the improvement has happened so soon after her appointment that it can't be due to her. I use Skype, both S2S, Skype Out subscription, and with buy as you go credits, on both PC and on my LTE Android tablet. On Android it was abysmal. For example people have, for years, been complaining that voice calls were routed sometimes to the earspeaker, other times to the loudspeaker and sometimes (rarely) to the headset. Or the call would start on one of those, and shift to one of the others during the call. Tech stress. Furthermore the keypad wouldn't work to dial extensions in switchboards, thus making it nearly unusable to call organizations rather than private homes. Other things went wrong too, such as switching between portrait and landscape etc. I tried running an older version of Skype for Android, v 3.2, which worked better, although not well, but it opened up a vulnerability so it wasn't an ideal solution, either. The forum was full of complaints, with not a single response... for years, basically ever since Microsoft acquired Skype. Even worse, when I chatted with Skype's support, since I had paid for a one year subscription that wasn't usable outside the PC, the staff didn't bother to ask what OS I was using Skype on (even though I said tablet, hinting it could be something other than Windows), and after one hour of conversation (mostly waiting for responses) the reply was "Oh, Skype for Android. It has never worked properly." Geez. Not a word about that on the Skype sales site.

    Well, all that is now water under the bridge, because as of v4.6 from mid February Skhpe for Android now works... amazingly well! Sound is correctly routed to the BT headset, the dial pad works to choose extensions in switchboards, screen orientations works. I'm really pleased that Skype now works as it's intended to, and no longer feel robbed of my one year subscription fee. Hopefully it stays that way even with future updates to Android.
    gadgety