More Blundering in the Skype "Community"

More Blundering in the Skype "Community"

Summary: Skype has supposedly installed an update to their "Community", the mangled version of their "User Forums". Although there is a long list of supposed "bug fixes" and "imiprovements", I personally don't see any difference in the web pages.

SHARE:
TOPICS: Linux
0

Skype has supposedly installed an update to their "Community", the mangled version of their "User Forums". Although there is a long list of supposed "bug fixes" and "imiprovements", I personally don't see any difference in the web pages. They are still difficult to read, difficult to navigate, difficult to search, and impossible to understand. Things have become so desperate that their own "Super Users" have started posting tips about how to access some of the features of the old "User Forums".

Skype continues to do in the forums the same as they do with their program - do nothing at all, or as little as possible, hype it to the max, and publicly congratulate themselves on how hard they work and how much they care about their "beloved users".

It would pay much more in the long term if they took some of this tremendous effort they keep talking about, and put it into real customer support.

Topic: Linux

J.A. Watson

About J.A. Watson

I started working with what we called "analog computers" in aircraft maintenance with the United States Air Force in 1970. After finishing military service and returning to university, I was introduced to microprocessors and machine language programming on Intel 4040 processors. After that I also worked on, operated and programmed Digital Equipment Corporation PDP-8, PDP-11 (/45 and /70) and VAX minicomputers. I was involved with the first wave of Unix-based microcomputers, in the early '80s. I have been working in software development, operation, installation and support since then.

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Talkback

0 comments
Log in or register to start the discussion