Samsung's Galaxy Note 10.1 far easier to repair than the iPad

Samsung's Galaxy Note 10.1 far easier to repair than the iPad

Summary: If you have butter-fingers then the Samsung's Galaxy Note 10.1 is a far better bet for you than Apple's iPad 3 because you'll be able to repair it without causing more destructive havoc.

SHARE:
32

Samsung's new Galaxy Note 10.1 has been built in such a way as to make it much easier to repair than Apple's iPad, claims repair experts iFixit.

A teardown revealed that the new tablet, which is only 8.9 mm thin, which makes it marginally thinner than the current iPad 3, is held together using a combination of clips and screws as opposed to using copious amounts of glue like Apple does. The extensive use of glue by Apple makes removing the iPad 3's screen tricky without using heat guns and guitar picks, and even when the greatest care is taken there's a real risk of shattering the screen.

Some adhesive is used in the Galaxy Note 10.1, but its use is described by iFixit as "necessary."

But it doesn't end there. Once inside the Galaxy Note 10.1 iFixit found that different components are connected to the mainboard using separate connectors, reducing repair costs. Even components such as the front and rear camera -- which are usually a single component in most smartphones and tablets -- are separate components in the Galaxy Note 10.1.

Even the battery is easy to replace, which means that Samsung's new tablet isn't designed to become obsolete as soon as the battery starts to degrade.

"Samsung used good ol' Phillips screws, didn't glue the LCD to the front glass, and provided a modular internal layout," writes Miroslav Djuric, iFixit's Chief Information Architect. "All of these aspects of the Note allow the device to be repaired inexpensively and without specialized tooling".

iFixit gave the Galaxy Note 10.1 a respectable 8 out of 10 repairability score, identical to that given to Amazon's Kindle Fire and one point more than Google's Nexus 7.

The result is a far better repairability score than the miserable 2 out of 10 that iFixit awarded the iPad 3. This means the difference between being able to repair something, and -- well -- throwing it in the trash.

Image credit: iFixit.

Topics: Tablets, Hardware, Samsung

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Talkback

32 comments
Log in or register to join the discussion
  • I could understand Apple's approach but this kills the excuse

    "the new tablet, which is only 8.9 mm thin, which makes it marginally thinner than the current iPad 3"

    We keep getting told that all these anti-end user moves by Apple are for our benefit because they result in thinner devices.

    Yet here is the pro-end user Galaxy Tab coming in THINNER than the iPad. It is undeniable that Apple is doing this on purpose to increase sales of the iPad as people are forced to purchase brand new iPads to replace their broken iPads.
    toddbottom3
  • I could understand Apple's approach but this kills the excuse

    "the new tablet, which is only 8.9 mm thin, which makes it marginally thinner than the current iPad 3"

    We keep getting told that all these anti-end user moves by Apple are for our benefit because they result in thinner devices.

    Yet here is the pro-end user Galaxy Tab coming in THINNER than the iPad. It is undeniable that Apple is doing this on purpose to increase sales of the iPad as people are forced to purchase brand new iPads to replace their broken iPads.
    toddbottom3
  • Repair can't get any easier than taking it to the Apple store

    I take apart and fix my own tablets. The first couple of times were kind of difficult, broken connectors etc. I have been repairing/maintaining laptops and cellphones for years before that. Most other people only open their tablets when they drop them or their dog chews on it. Your point is valid for people willing to repair it themselves or know someone willing to take the chance. But after parts and labor for self repair, the $299 that apple will charge you for an out of warranty repair looks good. Also they will replace water damaged units, which may be hard to repair regardless of the ability to take it apart. I think they are pretty liberal about taking out of warranty stuff also, the only stipulation is "catastrophic" damage resulting in multiple pieces. I like the variety that Android tablets offer, I love my Nexus 7, but if it breaks I'm taking it back. If it's out of warranty, I'm probably on my own. With my iPad, I take it back to the Apple store and they make it right (so far that's been my experience, others may not have had the same experience). Point taken though, Apple doesn't make it easy for people to make a buck repairing their gadgets.
    rtw2012
    • Buffoon Adrian Kingsley-Hughes meaningless anti apple complaining

      Adrian Kingsley-Hughes is a complete loser.


      Seriously who cares if the plastic Samsuck copytab is 0.000001 mm thinner than Apples ipad.
      Does this lumbering Buffoon do anything else in his life apart from his constant whining and looking the tinyest flaws in apples products.

      Who fixes their tablet? apple makes NO user serviceable for a reason. My casio watch isnt user serviceable and sure dont want to repair it if it gets damaged, why should a $400 tablet with no moving parts be different?

      Don't worry Adrian Kingsley-Hughes you wont have anymore sleepiness nights because now you know that your korean copycat pos samsuck has got a "modular internal layout"..It is good to know that Apple have 70% tablet market share because they NEVER hire, associate with or listen to HACKS like yourself.



      Why do CBS employ you? All you do is nitpick flaws in apple products and show your extreme pro Samsung bias.
      samscum
      • So...

        You can't change the battery in your Casio watch? So when the battery goes dead (and it will) you have to go to a Casio dealer and have them replace the battery with special tools? Or can you use a precision screwdriver set and open the watch to replace the battery yourself (which I've done many times with many different watches)? Or can you go to a non-Casio dealer (say, WalMart?) and have them replace the battery?

        Now, substitute Apple for Casio and let's talk about battery replacement in an iPad.
        benched42
        • If Apple made cars

          You'd have to send your car to Apple for 1-2 weeks and you wouldn't get back your car, you'd get back a model that was "equivalent" to what you sent them. Hope you didn't leave any of your stuff in your car because Apple would keep it. And no, I didn't make that last part up.

          http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
          "Note: Please do not send any accessories with your iPad because they will not be returned to you."

          You CAN'T make this stuff up.
          toddbottom3
  • What percentage actually does repairs?

    "This means the difference between being able to repair something, and -- well -- throwing it in the trash."

    Now you're just fishing with that last line lol. For the gen consumer who couldn't care less about diving into their device - this means taking a trip down to their local Apple Store, talking to a Genius person and walking back out with a 'new' iPad in hand. Not throwing it away lol.
    dave95.
    • It is a win-win solution

      And when I say win-win, I mean that Apple wins twice. Apple gets another $500+ from the consumer and gets to add another sale to their reports.

      While I agree that most consumers will not repair their own tech, it is not okay to make unrepairable devices and deny consumers the option to take it to someone else (including Apple) and get the device repaired for less than the cost of a new device. Apple makes a big deal about how "green" they are and I'm sure they have improved but the truth is that as "green" as their manufacturing processes might be, creating disposable products is NOT green. A "dirty" product in the hands of a user is more green than a "clean" product in a landfill.
      toddbottom3
      • Ever heard of warranty?

        Apparently not or you're just being disingenuous once again. Something breaks under warranty, whether it's an iPad or a Galaxy Tab, that user doesn't have to pay another $500 for a new one it's covered under warranty. And who's denying consumers from taking their iPads somewhere else for repairs?
        dave95.
        • What does warranty have to do with it?

          Apple does not cover all types of damage and does not cover battery wear and tear so try again to defend the hive.

          Also, when the warranty expires, you only have 1 choice with an iDevice: donate it to a landfill. Not green, not cheap, not acceptable.

          Samsung clearly has the better engineers here. They were able to make a device that is more repairable AND is thinner. Kudos Samsung.
          toddbottom3
          • LOL

            What does warranty have to do with a $500 device? What world do you live in Toddy?

            "Also, when the warranty expires, you only have 1 choice with an iDevice: donate it to a landfill. Not green, not cheap, not acceptable."

            Let's see: 3 years from now I can try to sell it, Apple's devices still have the best resale value in the market. Pass it down to a family member, kids. Donate it to a charity. Or I can add it to my collection of "cool" gadgets i've collected.
            dave95.
          • Address the statement dave

            "Apple does not cover all types of damage and does not cover battery wear and tear so try again to defend the hive."

            Then we can have a discussion.

            "3 years from now I can try to sell it"

            Why doesn't it surprise me that you would sell an unrepairable broken iPad to your kids.

            And no dave, it isn't 3 years all inclusive warranty, it is a 1 year limited warranty:
            http://images.apple.com/legal/warranty/docs/NA_iPad_Warranty_v20.pdf
            "Apple One (1) Year Limited Warranty"
            "This warranty does not apply: (a) to consumable parts, such as batteries"

            Sorry dave but your "blah blah blah warranty" response is lame and doesn't address the issue.
            toddbottom3
          • $99

            In the interests of accuracy someone should step in to inform your misinformation victims that if an iPad battery fails to retain a charge, even long after the warranty expires, Apple will swap the unit out for $99.
            Robert Hahn
          • $99 while you wait?

            Nope. Try 1-2 weeks, all your data is erased, and if there is ANY cosmetic damage to your iPad, you aren't eligible. This is NOT an acceptable alternative to having your iPad battery replaced while you wait, which is something that is available for any tablet not deemed to be "unrepairable" like the iPad.

            I've also heard horror stories of people sending off their pristine iPads only to get back a refurbished iPad with scratches and dents in the case and on the screen. Not good.
            toddbottom3
          • Heh

            Yeah, and I've heard stories about people buying stuff from you on eBay that was radioactive and had cow poop inside of it. We all hear lots of things.
            Robert Hahn
          • Hey, that only happened once

            And in my defense, my ad clearly stated that the baby crib was made from radioactive cow poop. I'm only glad they never figured out that the blankets were made from asbestos and the paint was full of lead.
            toddbottom3
          • so ..you're in china!

            Radioactive cow poop cribs with asbestos blankets are standard there
            TrishaDishaWarEagle
          • I heard some stories to

            I've heard the same from actually iPad owners as well, your not gonna win here obviously these guys aren't going down without a fight..lol. I also read a comment on you tube some said they went through 3 iPads because within the first year the battery stopped holding a charge, that's 3 iPads in 3yrs, I'm thinking I made a wrong choice in buying the new iPad....thank god I ordered the note tablet..
            Toni Flaherty
          • "Apple does not cover all types of damage"

            And how is that different from any other company's warranty policy Toddy? Please tell?

            Again, who's denying consumers from taking their iPads somewhere else for repairs once that one year warranty expire? Or getting extending warranty? Apple offers AppleCare+ which covers accidental damages.
            dave95.
          • Oh dave, just read the article

            "And how is that different from any other company's warranty policy Toddy?"

            It isn't. The difference is that because Apple's iPad can't be repaired (or requires so much irreversible dissassembly to make it not worth repairing) any Apple iPad with damage not covered by the warranty means you have to pay $499+ for a new iPad. That exact same scenario with any other tablet will cost you far less than $499 in repair costs. The consumer wins. Why do you constantly want the consumer to lose?

            "who's denying consumers from taking their iPads somewhere else for repairs"

            When you make a product that can't be repaired, you are denying the consumer's ability to take it anywhere to be repaired. Can't believe this needs to be explained to you.
            toddbottom3