SMS taxi booking is my favourite mobile service

SMS taxi booking is my favourite mobile service

Summary: In Singapore, you can now book a cab by simply sending an SMS message. I have used the ComfortDelGro SMS Taxi Booking Service for over a month and it has become my favorite mobile service.

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TOPICS: Mobility
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In Singapore, you can now book a cab by simply sending an SMS message. I have used the ComfortDelGro SMS Taxi Booking Service for over a month and it has become my favorite mobile service.

To book a taxi, just send an SMS like: "Book 098585 taxi stand outside giant to 71222."

The number 098585 above is the postal code of the building (in this example, the building named VivoCity) followed by the pick-up point. Within seconds you'll receive a booking confirmation message containing the taxi number and the time of arrival.

This is a great example of a mobile service done right. SMS is ideal for taxi booking because I don't like to call a number and wait for a computer or human operator to answer my call. SMS taxi booking works best during peak periods, when it's nearly impossible to call through to the operators.

With SMS taxi booking I can quickly make a booking and run down the stairs or take the lift, and have the taxi waiting for me just as I reach the front lobby. Pardon the technical jargon, but this asynchronous operation really fits my busy lifestyle.

Kudos to ComfortDelGro for doing a great job with this very useful SMS taxi booking service. This is a good lesson for all of us on serving our customers better with useful mobile services.

Topic: Mobility

Lee Lup Yuen

About Lee Lup Yuen

Lee Lup Yuen is passionate about mobile phones and PDAs, as he is constantly buying new gadgets and programming them in J2ME, .NET, Symbian and AppForge.
He has developed commercial applications with mobile technologies like SMS, MMS, WAP, 3G video streaming and location-based services.

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5 comments
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  • SMS taxi booking is my favourite mobile service

    My best SMS service is the queue notification in the MOM
    Just great ! dont waste your time to queue during 3 hours ... you will receive a sms 15 min before to tell you its your turn :)

    obimat
    ----
    sg.CAFE.com: http://sg.cafe.com
    The new community games website
    anonymous
  • SMS taxi booking is my favourite mobile service

    Hey - I didn't know you could camouflage spam advertisement in the form of an article here?
    anonymous
  • My best SMS service is the queue notification in the MOM
    Just great ! dont waste your time to queue during 3 hours ... you will receive a sms 15 min before to tell you its your turn :)
    ketukher
  • this is common matters at present scenario ,most of the information people want to know through mobile internet ...this blog keeping nice info of texi booking..

    please visit www.taxibookingsonline.co.uk for taxi booking online and taxi websites
    makpixels
  • SMS taxi booking is easy with an iPhone app:
    http://itunes.apple.com/us/app/taksi/id432485732
    marquus@...