The future of videoconferencing is everywhere

The future of videoconferencing is everywhere

Summary: The access and connectivity videoconferencing provides can have enormous impact on your business - but how do you get there?

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TOPICS: Collaboration, Cisco
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In a work culture dominated by meetings, organizations continue to look to videoconferencing to cut travel by replicating the in-person experiences that employees prefer — or at least make voice conversations more engaging by fostering the trust and improved communication that comes with being able to read the other person’s body language. This week, we published our first Forrester Wave on room-based videoconferencing, evaluating seven vendors: Cisco, Huawei, LifeSize, Polycom, Radvision, Teliris, and Vidyo. The Forrester Wave positions vendors according to their ability to deliver a complete portfolio of videoconferencing solutions and their strategy in the face of several key trends.
 
The videoconferencing market is going through significant change marked by efforts to make the historically cost-prohibitive technology more widely accessible. After a boom period sparked by interest in high-definition quality and epitomized by investments in multiscreen immersive telepresence studios, videoconferencing innovation today is happening on smaller screens like PCs, smartphones, and tablets that workers use in their everyday jobs. In response to this growing interest, vendors not only have to show strategies that account for desktop and mobile applications — they also have to make their traditional dedicated room-based systems easier to deploy at scale. IT decision-makers today are making vendor selections based on their interest in:
  • More-inexpensive systems versus immersive telepresence that provides life-like quality.
  • Compatibility with SIP-based UC environments to provide an integrated user experience.
  • Alternative deployment models — cloud, managed services, software-based, and non-MCU-based — to mitigate the cost and skills barriers to scalable videoconferencing.
I will be holding a webinar discussing this Forrester Wave and trends in videoconferencing on September 19. In the meantime, I open the floor for discussion on this evolving market. What do you think is the future of videoconferencing?

Topics: Collaboration, Cisco

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5 comments
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  • Mobile, cloud based, and virtualization

    With Skype, oovoo, etc, people expect video for desktop/mobile to be free. The main disadvantage of these free tools, when used for business, has been their lack of interoperability with standards-based video conferencing systems. Viewing experience and bandwidth restrictions are among other disadvantages.

    However the increase in "cloud" solutions is helping to overcome these challenges. BlueJeans network, as well as others, can host a multi-way call with standards based video users, Skype users, Google users and Microsoft Lync users. BlueJeans isn't free, but the cost for their service is minimal.

    For existing VC users, the cost and challenges associated with integrating video infrastructure products to expand usage across their business are unwanted obstacles. However the introduction of virtualized infrastructure will help overcome these.

    When combining fully integrated solutions designed for fast global deployment, hosted services, virtualized infrastructure, along with the integration of free desktop/mobile software, the future of video conferencing is very promising and ultimately more affordable.
    Joel Noden
  • Everywhere to Everywhere Videoconferencing

    There is no doubt that quality videoconferencing is expanding beyond the walls of conference room systems. High quality cameras at low price points, exploding PC and mobile power and more available bandwidth suggest it is a matter of time before anywhere to anywhere video calling is as pervasive as telephones are today.

    The question is whether the companies evaluated in this report, most of whom made their mark with proprietary systems for conference rooms, are the most likely innovators to develop the next wave of video collaboration tools.

    They control the keys to the castle in terms of integration with existing infrastructure, but their market control is not a result of ability to design and build for usability on multiple platforms, networks and devices.

    Look for software-based solutions, with the ability to connect to the traditional VTC world and SIP-based UC products, to drive the next wave.
    VeaMea
  • SMEs hold the key

    Today's market is shifting towards the cloud based model. According to latest IDC report. VC market has declined by 10 percent in the second quarter from the same period in 2011, and 6.9 percent from the first quarter this year. Audio & latency are still a bottleneck with most of the service providers. Their solutions do not work with Linux. The business model is still evolving.

    We at uniRow believe that the next wave on VC will be guided by SMEs. Our heart is at simplifying technology for video conferencing and thus making it more flexible and cost effective.
    Kunalkant Sen
  • The Future of Video Conferencing is WebRTC

    Phil,

    I tend to disagree. The video conferencing industry have been mucking about with interoperability for over a decade now. I don't think it will ever get there - there is just too much complexity and too little need for vendors to interoperate between themselves when they all play the end-to-end game.

    The future is going to be WebRTC, which will reduce a lot of the interperability needs and will kill the signaling component of it altogether. All this talk about islands, interoperability, standardization - it is time to let it go.

    Here's why I think disruption is on its way: http://bloggeek.me/video-disruption/

    Tsahi
    Tsahi Levent-Levi
  • Video conferencing

    It is true that future of video conferencing products is everywhere as almost every business nowadays, are using video conferencing in order to accomplish their business needs. However, companies are now even focusing on having a web-video conferencing with their clients by either deploying on premise RHUB Web-Video Conferencing appliance in order to share desktops, free audio conferencing, conducting online meetings, online presentations etc. or using various web-video conferencing tools such as WebEx, gomeetnow, gotomeeting etc.
    Aliasgar Babat