Three UK ditches roaming charges in seven countries

Three UK ditches roaming charges in seven countries

Summary: Consuming data in some countries abroad for Three UK's customers won't be so painful.

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Customers of Three UK can now call, text and use data in seven countries without incurring some hefty roaming charges.

If a Three UK customer travels to the US, they can still expect to pay a hefty £3 per MB for data, but the operator's new 'Feel at Home' pricing abolishes those charges for UK customers traveling to the Republic of Ireland, Australia, Italy, Austria, Hong Kong, Sweden and Denmark.

Normal UK rates apply regardless of the network that a device connects to upon landing in any of the countries and the offer stands for customers on a Three contract, SIM plan, pay as you go, mobile broadband and business customers.

While it does support more liberal use of data abroad, Three is only abolishing roaming charges on call and texts to the UK. Calls and texts to numbers at the customer's location abroad are charged at normal roaming rates.

Once the customer's normal allowance expires, "lower than normal" roaming rates are applied at 20p (€0.23) per minute for voice calls, 7p (€0.08) per text, and 10p (€0.11) per MB for data. Customers can top up again to access the Feel at Home rates, and the rates, in a European context, fall below new caps enforced this July, which limit data roaming at €0.45 per MB, €0.17 per minute for voice, and €0.08 per text. 

Data usage does come with some limitations. Customers won't be able to tether the device while abroad and, since the package is meant for travel rather than permanent departures, if the phone is not used within the UK for a period of three months in a 12-month period, the phone cannot be used abroad any more.

Also, streaming and connecting to a VPN in one of the seven countries will be slower than at home and if the user exceeds 25GB data in a month, 5,000 texts or 3,000 voice minutes, they will be disconnected. More conditions are detailed here

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Topics: Smartphones, Mobile OS

Liam Tung

About Liam Tung

Liam Tung is an Australian business technology journalist living a few too many Swedish miles north of Stockholm for his liking. He gained a bachelors degree in economics and arts (cultural studies) at Sydney's Macquarie University, but hacked (without Norse or malicious code for that matter) his way into a career as an enterprise tech, security and telecommunications journalist with ZDNet Australia. These days Liam is a full time freelance technology journalist who writes for several publications.

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