CIO strategy: Be relevant or die

Summary:Cloud, social, and mobile computing have transformed the technology landscape. Here are tips to help you remain relevant in these changing times.

CIO and IT strategy Be relevant or die
Photo credit: Michael Krigsman

Relevancy is the CIO’s primary challenge in a world where cloud, social, and mobile empower users like never before.

READ MORE POSTS FROM THE BEYOND IT FAILURES BLOG

In many organizations, management and lines of business see IT as a public utility tasked with providing reliable infrastructure. This view of IT, based on the concept of “feeds and speeds,” is archaic and outdated, but still prevalent in many companies and industries.

Relevancy begins when a CIO links IT to the core goals of the organization, which will vary by industry. In higher education, for example, key business issues include student recruitment and retention, fundraising, and classroom innovation. We can even say that relevancy is a function of the way IT supports an organization’s key goals. Help an educational institution retain students, and you become relevant; drive resource efficiency in a manufacturing operation and you are relevant.

Also Read:

CIOs unplugged: Straight talk from innovators

Since the drivers are straightforward, achieving relevancy should be easy. However, being relevant requires IT to become open and transparent, shifting away from an insular and unresponsive relationship with users. For many IT shops, making that transition is hard because historical, cultural, technical, and organizational conditions drive IT toward commoditization, the antithesis of relevancy.

IT can overcome these obstacles by learning to engage, listen, and transform itself.

In this video Phil Komarny, CIO of Seton Hill University, shares his experience and advice for addressing issues around relevancy and value for IT. Phil is one of the innovative CIOs featured in my study of innovation in higher education; hearing him speak is worth your time: 

Topics: Social Enterprise, Cloud, CXO, Enterprise Software, IT Priorities

About

Michael Krigsman is recognized internationally as an analyst, strategy advisor, enterprise advocate, and blogger. For CIOs and IT leadership, he addresses issues such as innovation, business transformation, project-related business objectives and strategy, and vendor planning. For enterprise software vendors and venture-funded star... Full Bio

zdnet_core.socialButton.googleLabel Contact Disclosure

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Related Stories

The best of ZDNet, delivered

You have been successfully signed up. To sign up for more newsletters or to manage your account, visit the Newsletter Subscription Center.
Subscription failed.