Michael Krigsman is a recognized authority on the causes and prevention of IT failures.
In episode #721 of CXOTalk, the chief information officer of HPE explains how she aligns IT operations with the company's business strategy. Read on to learn how weaving the customer's perspective into the core of IT activities can catapult your value to new levels.
How should Chief Information Officers prepare to lead AI efforts in the enterprise? The author of a new book explains exactly what you need to know, on episode #706 of the CXOTalk series of conversations with people shaping our world.
A top AI leader from Novartis shares his advice on how to lead an AI team. He discusses AI in drug discovery, but the challenges and solutions are applicable to every business leader. Watch the video and read the transcript to learn what you need to know!
The chief marketing officer's job just got tougher. You need to do more with less, keep up a relentless pace of change, drive sales, and build a brand. All while growing loyalty and creating great customer experiences. Two top CMOs share insider tips with you.
When a CFO and CIO work together, their strategic partnership enables technology innovation, business agility, and financial processes that benefit the entire organization. The CFO of ServiceNow explains how you can overcome obstacles and develop a strong relationship with your chief financial officer.
Eric S. Yuan, the founder and CEO of Zoom, says his mission is to create customer happiness. In this exclusive CXOTalk conversation, he explains how Zoom delights customers despite growing at a breakneck pace. Learn how to delight your own customers and create a great customer experience.
The Estée Lauder Companies has created a chief analytics officer position as part of its senior leadership team. Learn about this important role and its impact on digital transformation efforts. From data science to culture, it's more complicated than you might think.
Adapting to change is a key survival skill for every modern CIO. Two prominent CIO leaders share their advice on how to thrive in today's rapidly-changing digital environment.
The CIO of WHO talks about the risks and opportunities of big data when it comes to health care. Large technology companies are important partners in building trust and advancing efforts around digital health. But determining how to partner is not always simple or easy.
A Senior Partner from McKinsey explains how the firm guides its clients to drive significant business change.
Features alone are not sufficient to build a successful enterprise software company. The crucial element is nurturing relationships with customers that extend for years. An early employee of Salesforce shares the company's history and explains why culture and values matter.
The head of HCM (human capital management) at Workday explains how machine learning and data are shaping how large organizations manage talent, retain employees, and execute quickly.
Oracle's top marketing leader for customer experience explains why this topic is important, the challenges in making customers happy, and what you can do about it.
The luggage maker's global chief e-commerce officer explains how data drives customer experience in e-commerce and how you can improve results in your company.
Learn how the Chief Marketing Officer of AT&T Business drives CX with organizational change at this huge company with $37 billion in revenue. He also talks about 5G and the Internet of Things (IoT).
Want to be a CMO? Here's what you need to know
CXO
Meet Estée Lauder's chief analytics officer: 'Data hoarding doesn't solve the problem'
Big Data Analytics
AT&T Business: Customer experience and digital transformation (CxOTalk interview)
Digital Transformation
CEO view: Digital transformation at Siemens USA (CxOTalk interview)
Digital Transformation
Managing AI and data science: Practical lessons from big pharma
Artificial Intelligence