UPDATE: PlayStation Network intrusion hackers grabbed customer details

Summary:Sony's PlayStation Network and Qriocity services are still offline and there's no ETA as to when services will be restored.

[UPDATE: Sony has released a statement which states that the intrusion of the PlayStation Network resulted in information being stolen by hackers. This includes:

  • Name
  • Address (city, state/province, zip or postal code)
  • Country
  • Email address
  • Birthdate
  • PlayStation Network/Qriocity passwords and login, and handle/PSN online ID

It is also possible that the following was leaked:

  • Profile data, including purchase history and billing address (city, state, zip)
  • PlayStation Network/Qriocity password security answers may have been obtained

Also worrying is what Sony is saying in regards to financial information held:

'While there is no evidence that credit card data was taken at this time, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, to be on the safe side we are advising you that your credit card number (excluding security code) and expiration date may also have been obtained'

Sony's advice to those worried ... 'emain vigilant to review your account statements and to monitor your credit or similar types of reports.' Hmmm, not very promising.

This is bad. To give you an idea of just how bad, Sony has sent out an email to 75 million users informating them of the breach.

More information here.] 

Sony's PlayStation Network and Qriocity services are still offline and there's no ETA as to when services will be restored.

This piece of bad news has been issued to gamers via Sony's PlayStation blog.

I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don't have an update or timeframe to share at this point in time.

Not only is multiplayer gaming affected, but some Capcom titles purchased from the PlayStation Network store are unplayable, and video streaming by Hulu, Netflix and Vudu are also down.

It does beg the questions what sort of attack the 'external intrusion' was, and what information did the hackers get access to during the attack?

Any readers affected? How are you dealing with the outage?

Topics: Mobility, Hardware, Networking


Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology -- whether that be by learning to program, building a PC from a pile of parts, or helping them get the most from their new MP3 player or digital camera.Adrian has authored/co-authored technic... Full Bio

zdnet_core.socialButton.googleLabel Contact Disclosure

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Related Stories

The best of ZDNet, delivered

You have been successfully signed up. To sign up for more newsletters or to manage your account, visit the Newsletter Subscription Center.
Subscription failed.