Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Microsoft's Bing: Powerset's role, market share, brand (and other burning questions)

By | May 28, 2009, 10:04am PDT

 Microsoft rolled out Bing sort of—it won’t be fully deployed until June 3—but questions already abound.

Here’s a look at the top 10 questions surrounding Bing, Microsoft’s so-called “decision engine.” (statement, Techmeme, gallery, Mary Jo Foley’s take)

1. Will Powerset’s technology be the difference maker in Microsoft’s quest to catch Google? At the D7 conference, Microsoft noted that Bing was built using the technology from Powerset, a search acquisition last year. Bing’s goal: To understand pages and mine data. 

2. Why does Microsoft have to preannounce a search engine? I was instantly frustrated when Microsoft’s press released noted that Bing won’t be fully available until June 3. If you’re going to make a big splash it would help to actually let us try it live. 

3. Is Microsoft trying to keep you stuck in Bing? This snippet between The Wall Street Journal’s Walt Mossberg and Microsoft chief Steve Ballmer is telling:

Bing seems to be designed specifically to keep people on its search pages as opposed to sending them off to other sites. Is that what Microsoft is trying to do? Won’t this annoy content owners? Ballmer says no and adds that content deals are possible. “We’re not trying to get in the way of copyright holders,” he says. “If value should be redivided somehow between content providers, advertisers and search engines, let’s have that conversation. … we’re not trying to profit off of anyone else’s work.” 

4. Is Bing the Ask.com sequel? Mossberg noted that Ask spent a lot of money rebranding, rolled out interesting new features and went nowhere. Ballmer said Bing won’t be Ask, but does he really know. You can’t will people to use a search engine.

5. Is Bing the right brand? Microsoft’s search brands have gone through much iteration: MSN, Live and even side ventures like Ms. Dewey. The problem with Bing is that it’s yet another Microsoft search rebrand. Is Bing really the keeper?

6. What’s the role of natural language search? Ballmer was asked about natural language search, but Ballmer didn’t reveal much. Go back to the site June 3. 

7. Will Bing be differentiated enough to woo new users? Bing’s pitch goes like this:

In a world of excessive choice and too much information, it’s often difficult to make the right decision. What you need is more than just a search engine; you need a decision engine that provides useful tools to help you get what you want fast, rather than simply presenting a list of Web links. Bing is such a decision engine. It provides an easy way to make more informed choices. It organizes popular results by category to help you get the answers you’re looking for without having to guess at the right way to formulate your query. And built right into Bing is a set of intelligent tools to help you accomplish important tasks such as buying a product, planning a trip or finding a local business.

Sounds great. But we’re creatures of habit. Aside from that initial try is there enough to keep us coming back to Bing?

8. If Bing is successful will Yahoo or Google lose share? Forrester analyst Shar VanBoskirck reckons that Yahoo will lose share not Google

9. Will Bing rivals mimic its interface? VanBoskirck writes:

Search engines have long been used as gateways to Web content.  But as a decisioning engine, Bing introduces a search engine that actually delivers Web content without sending users away to other destination sites.  A search for “airfare to Denver” shows available fares, pricing trends, a buy or wait recommendation, and a link to purchase.  Since we expect other search engines to follow Bing’s lead, this means marketers should expect increased costs for search and display ads.  We also expect online media planners to adjust the sites where they buy.  We expect consumers to frequent Bing (and other similar search engines in its wake) instead of other portals (Yahoo) and preferred destination sites. 

VanBoskirck may be correct, but Bing will have to gain share to get other folks to follow. 

10. Are we entering a golden age of search? Think about it: Bing, Google, Wolfram/Alpha and Yahoo’s latest goodies. This game of search leapfrog could get interesting.

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

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Talkback Most Recent of 79 Talkback(s)

  • it will go down with a 'Bang'
    If Ask.com is the model, a.k.a. spyware + worthless results, M$ should better save its money.
    ZDNet Gravatar
    Linux Geek
    28th May 2009
  • ZDNet Gravatar
    No_Ax_to_Grind
    28th May 2009
  • No, But Being An Idiot Is Easy For You
    How's that new Powerpoint book coming....you know...the one with all the pop-up pictures...hmmm? The one that's gonna be innovative and spectacular? Gonna change the way people look at Powerpoint? Hmmmm? Gonna have scratch and sniff and puzzles? Hmmm?....Naaah, you aren't gonna write it.
    ZDNet Gravatar
    itanalyst2@...
    1st Jun 2009
  • I was told that the acronym BING....
    stands for "But It's Not Google". I wonder which harebrained
    person, such as Ballmer picked this cherry of a name for this
    copycat service.
    ZDNet Gravatar
    arminw
    29th May 2009
  • ZDNet Gravatar
    LittleGuy
    28th May 2009
  • ZDNet Gravatar
    fr0thy2
    29th May 2009
  • RE: Microsoft's Bing: Powerset's role, market share, brand (and other burning questions)
    Bing is going to change the search engine game. Remember, Microsoft Bing doesn't have to be the leader, it just needs to get 10% of the market share for other companies to notice it. Once that happens it will gain momentum. I'm willing to bet there are some chairs flying around in Google's boardroom right now. They must be shaking in their boots. Those snot nosed punks thought they could sit around playing with their office toys all day neglecting the one service that made them popular. And here is the underdog Microsoft about to put a dent in them. I'm looking forward to using Bing all day, from what I've read it will be my one stop search engine and it will actually help me with my searches, make me more productive, and have relevant results. This is going to be my new default search engine.
    ZDNet Gravatar
    Loverock Davidson
    28th May 2009
  • It doesn't need 10%
    If you see this by the end of year, the game has changed:

    goole down 2%,
    msft up 2%.

    people's perspective will change dramatically. here is the picture:

    Microsoft without search = Microsoft
    Yahoo without search = 70% Yahoo
    Google without search = 0

    i can see why they are shaking.



    ZDNet Gravatar
    J.Chen_1
    28th May 2009
  • That sums it up pretty well
    Excellent analysis.
    ZDNet Gravatar
    Loverock Davidson
    28th May 2009
  • Funny thing is...
    Google isn't losing market share to Microsoft. Bing isn't likely to change this. Here's a better picture for you...

    Microsoft without search = Microsoft
    Microsoft with search = Microsoft minus a lot of money

    They keep trying and keep failing to break into this market. Why? Because they are too diversified. They've got way too many balls up in the air at one time and can't focus on a non-core part of their business enough to take on market leaders. There's a lot of money to be made in the search engine market, and that money will go to who wants it most. Microsoft hs shown time and time again that isn't them.
    ZDNet Gravatar
    jasonp@...
    28th May 2009
  • MS Search = End of worthwhile computing.
    MS are hell bent on turning all of the computing landscape into fisher price let's do the thinking for the little lemons scenario.

    Nobody worth their salt would touch it.

    Unless MS can stop the lies and over-hype and get their core products right nobody wants them, as we saw with Vista.

    What MS cannot do is illegally pre-install an immovable search engine on people's machines, so they'll never make it.

    They only like to do things with hype, lies and force.

    As we see in search, where MS has to compete on merit, they are nowhere.
    ZDNet Gravatar
    fr0thy2
    29th May 2009
  • rofl
    Windows NT didnt compete on merit? please get a clue and stop wrapping your self up in tin foil hat conspiracy theorys.
    I didnt remember there being a big conspiracy theory prior to windows 95 and that sold pretty dam well in retail didnt it?
    I even bought a Retail copy of Windows 98 second edition and ME which to be fair i did excahnge for a copy of 2000 pro.
    ZDNet Gravatar
    jdbukis@...
    29th May 2009
  • well, fr0thy2 it sure appears that
    you cannot compete on merit yourself, hence why you post the same mindless, anti-Microsoft drivel.

    You are so predictable to the point of having become a bore.
    ZDNet Gravatar
    GuidingLight
    29th May 2009
  • fail once or twice and throw in the towel
    I'm glad Edison didn't follow that example. When I was growing up the mantra was always "If at first you don't succeed, try, try again." Seems that is what MS is doing. Trying it til they get it right.

    I know this is an unpopular thing, but hey, I gotta respect their resolve to not walk away from something they *just know* they can do.
    ZDNet Gravatar
    bigsibling
    29th May 2009
  • Thats almost ...
    They've got way too many balls up in the air at one time and can't focus on a non-core part of their business enough to take on market leaders.

    ... exactly what Sony said when Microsoft entered the console market with Xbox.

    ... and what Novell said when Microsoft entered the market for servers.

    ... and what Lotus said when Microsoft entered the market for email

    ... and what Wordperfect said when Microsoft entered the word processing market

    ...
    ZDNet Gravatar
    A.Sinic
    30th May 2009

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