Skype's Sale: The Avaya Factor

Skype's Sale: The Avaya Factor

Summary: SilverLake Partner involvement in the acquistion of Skype for $1.9 billion today opens more questions than answers for the enterprise environemnt.

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SilverLake Partner involvement in the acquistion of Skype for $1.9 billion today opens more questions than answers for the enterprise environemnt. SilverLake you'll recall, was one of two firms that acquired Avaya for $8.3 billion back in October, 2007. So what sort of impact will the acquistion have on Skype, and more specifically Skype for Business?

I caught up with Mathew Jordan, Skype's enterprise business development manager,  at ITEXPO and asked him for his reaction. He was pretty much nonchalant by the whole deal. "It's business as usual," he said. Not that you'd expect to him to really say much more.

In the short term, Matt's certainly right. There will be little impact on the two organizations. Over the longer term, though, it seems that Skype in general and Skype for Business in particular will fill the low-end niche vacated by Avaya earlier in the year. Avaya doesn't effectively address this market today. The product that it offered focused on the really small SMB, Avaya's one-X Quick Edition, was made end of life at the start of the year.

The big question will be the impact on Skype's plan to grow Skype for Business into a fuller business offer. It's that sort of play that could end up competing with Avaya's IP Office.

There also is the question of synnergies that may be leveraged. Will we see a "Skype for Avaya" similar to the Skype for Asterisk implementation that was just launched?  Skype is already running the Skype for SIP program of which Avaya is a member. But the Skype for SIP program offers limited integration between the two environments, such as allowing a SkypeIn call to terminate at an Avaya number. There is no presence integration, for example, allowing a Skype user to see an Asterisk user's presence on a buddy list.

The even bigger question would be the integration of advanced collaboration features, such as Skype's video conferencing into the Avaya environment. Will you be able to initiate and receive Skype video calls to and from an Avaya client? Today, there is no program today providing those sorts of capabilities between Skype and other environments.

Topics: Collaboration, Software

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6 comments
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  • Question

    Non-plussed means confused.

    Did you mean nonchalant? That would seem more consistent with a
    "business as usual" assertion.
    DannyO_0x98
    • non-plussed

      Good catch. Changed text.
      Dave Greenfield
  • Would be a pity to lose Skype

    We can only hope that Skype will continue to be readily available to everybody. It has been a tremendous success even if eBay did not monetise it to the max.

    There are many other voip clients out there, but none as stable and widely used as Skype.
    jorjitop
  • The current Skype s/w is sick, not the good kind

    We've used Skype for over a year now, and are suddenly getting all sorts of popups on the desktop from p*rn sites. All our settings within Skype are for maximum privacy, yet some spammers have found a way to place themselves on our contact lists. The problem has rapidly gotten worse in the past month, and the message boards at Skype are full of angry parents who are threatening to rip Skype from their kid's computers.

    In response, Skype has said... nothing. Nada. Zip.

    It's a shame, because the latest version of Skype has surprisingly good video and audio quality. But someone over there needs to tackle this issue pronto, or Skype will lose out to the numerous other voip competitors that are trying to claim market share.
    Dorkyman
    • I agree!

      I totally agree!!

      I am new to Skype and only have my parents on my contact list and set all privacy to max,etc..I a have received e-mail and messages about porn crap.

      jasonemmg
  • eBay Sells Skype

    The rumors became true today and eBay is selling Skype to an investor group led by Silver Lake and includes Index Ventures, Andreessen Horowitz and the Canada Pension Plan (CPP) Investment Board.Visit http://www.i4u.com/article26699.html for more details.
    technology4u