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Hardware 2.0

Adrian Kingsley-Hughes

Microsoft trains Best Buy "Linux assassins"

By | September 9, 2009, 4:12am PDT

Summary: A whistle-blower over on Overclock.net has posted details of how Best Buy staff are trained to counter buyers’ interest in the Linux operating system.

A whistle-blower over on Overclock.net has posted details of how Best Buy staff are trained to counter buyers’ interest in the Linux operating system.

A forum member identifying themselves as GodofGrunts posted a series of screenshots from the “Linux vs Windows 7″ module of Microsoft’s ExpertZone training package.

As I worked my way through the screenshots I was disturbed by the increasing amounts of FUD that was being used under the guise of “information” to discredit Linux.

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Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology.

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Adrian Kingsley-Hughes

All opinions expressed on Hardware 2.0 are those of Adrian Kingsley-Hughes. Every effort is made to ensure that the information posted is accurate. If you have any comments, queries or corrections, please contact Adrian via the email link here. Any possible conflicts of interest will be posted below. [Updated: February 23, 2010] - Adrian Kingsley-Hughes has no business relationships, affiliations, investments, or other actual/potential conflicts of interest relating to the content posted so far on this blog.

Biography

Adrian Kingsley-Hughes

Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology -- whether that be by learning to program, building a PC from a pile of parts, or helping them get the most from their new MP3 player or digital camera.

Adrian has authored/co-authored technical books on a variety of topics, ranging from programming to building and maintaining PCs. His most recent books include "Build the Ultimate Custom PC", "Beginning Programming" and "The PC Doctor's Fix It Yourself Guide". He has also written training manuals that have been used by a number of Fortune 500 companies.

Adrian also runs a popular blog under the name The PC Doctor, where he covers a range of computer-related topics -- from security to repairing and upgrading.

Talkback Most Recent of 159 Talkback(s)

  • it's about netbook
    ( 2nd slide ) so macos isnt in the equation.

    considering it is commercial material, with no
    pretention of beeing unbiased, i don't see that
    much FUD. But slides this small are hard to read i
    perhaps missed some.

    could you be more specific ?
    ZDNet Gravatar
    s_souche
    9th Sep 2009
  • There is unfortunately
    There is a slide boasting that Windows is safer than Linux. For how much I despise the OS, I'll admit that Linux is safer than Windows on it's own. However, Windows can be just a secure if you know what your doing.

    There is also another slide about driver and software compatibility, which I don't see as FUD, there are limited software choices with *Nix compared to Windows. I can't speak for driver compatibility though.
    ZDNet Gravatar
    Cylon Centurion
    9th Sep 2009
  • Limited software choices?
    I haven't been limited at all. I have many choices in just about every category of software. Now if you mean limited by the fact that it doesn't run Windows software then I'm equally limited on Windows and the Linux software that I use and it doesn't run.
    ZDNet Gravatar
    storm14k
    9th Sep 2009
  • Vast difference in magnitude
    Bad comparison. You may have 'choices' in your software on Linux, but few if any offer any functionality beyond what is offered in Windows, and those that try, are at best poor clones. THat point aside, while you may be limited in not running Linux apps in Windows, there are very few of those compared to the vast software library that is available for Windows and not Linux. You CAN say the same for both platforms, but the sheer numbers of one dwarf the other. Thus, we dismiss your comment as pure fanboyism.

    "The views expressed here are mine and do not reflect the official opinion of my employer or the organization through which the Internet was accessed."
    ZDNet Gravatar
    gnesterenko
    2nd Oct 2009
  • Fighting FUD with FUD?
    For how much FUD Microsoft has to face from both Mac and Linux users, I'm shocked to see them doing the same. There is always one idiot to ruin everything for everyone else. However, I will admit for how much of it they included in the slides, there are a lot of truths in there as well.


    Linux has a long way to go to offer the desktop experience Windows does. It needs to quit being the "Me too" OS it is. Windows/Office offers a better, grander desktop experience, whereas Linux brings almost nothing to the table and lags behind MS and Apple. People criticize Microsoft for changing a lot of things, and doing this and that, but all I have to say is there are reasons for that, Linux has been the same thing since 1998. There is a reason why they do all the studies that they do. Change can be a good thing happy
    Until then, Linux will always remain a niche OS limited to the few who bought it with their netbooks or the 1337's who would rather use it over Windows and Mac. It just doesn't offer much.
    ZDNet Gravatar
    Cylon Centurion
    9th Sep 2009
  • Stop drinking the bong water...
    it has clearly affected your brain. Linux is the same since 1998? How many brain cells did you have to kill off to come up with that? We can both agree that Linux in the server room is, and will probably always be, a better fit than Linux on the desktop. Why? Because that's what it was designed for from the kernel up. But to claim Linux hasn't changed since 1998 only proves one thing...you haven't used Linux since 1998. Run along and stick to the Windows articles where you may have something relevant to contribute. You're clearly out of your league here.
    ZDNet Gravatar
    jasonp@...
    9th Sep 2009
  • I wouldn't say linux was designed for the server
    Unix first lived for the workstation market,
    that is the desktop. Linux was designed as a
    unix clone ( so desktop ) for commodity boxes (
    desktop ).

    It has evolved into a server OS because unix
    was more fit for it than it was for desktop,
    especially because unix vendors did not invest
    seriously in GUI past 1995 or so...

    Linux only made important enhancement in its
    desktop experience in the recent past.
    ZDNet Gravatar
    s_souche
    9th Sep 2009
  • No such thing as "desktop market"
    When Unix was first written, it was for the minicomputer, from the likes of DEC and Data General - what we would call a "server" today - although I knew of versions for the Sperry Univac 1108 and UYK-7. There weren't desktop computers, although the HP 9845 and similar weren't that many years off, they didn't yet exist. The nearest thing to a desktop computer was probably the Wang multi-station electronic calculator (the geeks delighted in telling the secretaries to keep their hands off their wangs). The Unix workstation came later.

    ZDNet Gravatar
    IT_User
    9th Sep 2009
  • Perhaps
    I over exaggerated a little, but my point was Linux offers very little, if any innovation compared with Microsoft and Apple. Personally, I think Microsoft should concentrate on this point rather than fighting FUD with FUD.

    And yes, I agree that Linux is a better fit in the server room than on the desktop.
    ZDNet Gravatar
    Cylon Centurion
    9th Sep 2009
  • Um, have you actually *USED* it?
    You know, more than just it booting up, moving around the mouse then
    concluding it is deficient? grab a Dell Inspiron laptop and 9/10, all the
    parts will be supported out of the box with the latest kernel (as of
    2.6.30.6, all the components of the Inspiron 1318 are supported
    including sleep and suspend as well).

    What is lacking from Linux is desktop orientated software from big name
    vendors and the existing open source projects to lift their game when it
    comes to making them easier to use. OpenOffice.org for all its progress
    is till horrible - take a look at the preference dialogue to see what I
    mean.
    ZDNet Gravatar
    Macintoshtoffy
    12th Sep 2009
  • It fits on our desktops
    We run Ubuntu desktops at our office and get by just fine. Desktop, some laptops. The servers are mostly CentOS.

    And we don't really miss Windows. We have some Windows machines left. Accounting has one, there's a lonely XP workstation in the common area for webinars, most of that software is Windows only. Otherwise, everyone uses Ubuntu and everyone gets their work done.

    I think that person is the next iteration of bit_byte. Then Ye, now that other dude is the resident Microsoft astroturfer. The user name changes every six months or so.
    ZDNet Gravatar
    Chad_z
    10th Sep 2009
  • you are so right
    Linux cannot match MS its impossible really
    ...

    malware ,spyware,crapware, wga, vista and W7

    your right Linux cannot achive what ms is doing
    even if they wanted tooo its impossible your
    right
    ZDNet Gravatar
    Quebec-french
    9th Sep 2009
  • Thats not what I meant
    I guess you missed the part where I mentioned Windows can be just as secure as Linux if you know what you are doing. Knowledge is half the battle. (Hell, it is the battle.)


    ZDNet Gravatar
    Cylon Centurion
    9th Sep 2009
  • He knew what you meant
    he is just one of those that believed the FUD on Linux that it cannot be hacked, botnetted, et cetera.
    ZDNet Gravatar
    GuidingLight
    9th Sep 2009
  • Oooh....so close...except you forgot....
    ...MARKET SHARE!

    Linux cannot match MS its impossible really

    You are sooooo right.

    your right Linux cannot achive what ms is doing even if they wanted tooo its impossible your right

    Right again. And it applies to one little phrase, which the Linux desktop has never known before, and probably won't know for a loooooooong time.....MARKET SHARE! Can't compare. No how, nowhere.
    ZDNet Gravatar
    mgp3
    9th Sep 2009

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