Original Galaxy Tab getting Gingerbread in Europe, U.S. waiting game begins

Original Galaxy Tab getting Gingerbread in Europe, U.S. waiting game begins

Summary: Samsung has produced a Gingerbread update for the original 7-inch Galaxy Tab in several countries in Europe. As usual, owners in the U.S. are in a wait-and-see mode for the update.

SHARE:
7

Samsung has stated in the past that the original 7-inch Galaxy Tab would get the Gingerbread update at some point, and has made it available in several countries in Europe. The update requires Tab owners to use Samsung's KIE software on a PC to install the update to the tablet. Gingerbread is a major Android update that is one level removed from the Honeycomb version optimized for tablets, but is a solid upgrade over Froyo on the Tab.

Galaxy Tab owners, and I am in that category, are now in a waiting game that demonstrates clearly the problem with Android updates. Even though the Gingerbread update comes direct from the device maker, we owners in the U.S. have no idea when to expect the update, or if we will get it at all. Most Tabs in the U.S. were sold through the wireless carriers, mine by Sprint, and for the update to get pushed out to us it must come from the carrier and not Samsung.

I am not aware of any carrier in the U.S. that has stated if or when the Galaxy Tab sold through the carrier would get this update. As is par for the course, the carriers are mum on the subject of updates. Here's hoping each carrier that handles the Galaxy Tab, and that is four or five of them, will get busy and get the update converted to its network and push them out to owners. I suspect we'll see the new Honeycomb-bearing Tabs in the market before that happens.

See related coverage:

Topics: Mobility, Samsung, Tablets

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Talkback

7 comments
Log in or register to join the discussion
  • Following the Google Fanboi logic

    Why is Google failing to deliver software updates to its devices?
    Your Non Advocate
    • Gingerbread (2.3) is half year old already; and some phones only got ...

      @facebook@... updated to year (!!!) old Froyo (2.2).<br><br>Supposedly, Android platform brings you freedoms that worthy enduring work on close-to-forever dated and unpatched system. That is because "anyone could download Android, compile it and run everywhere" -- except for that is not possible. James is one of these people who liked to do such argument which <b>contradicts to reality</b>.
      DDERSSS
  • RE: Original Galaxy Tab getting Gingerbread in Europe, U.S. waiting game begins

    Android updates are a freakin' fiasco. I still don't have Froyo. I could probably get it if I root and create a ROM ... but should I really have to run the risk of bricking my phone to get an update?
    I like coffee.
  • RE: Original Galaxy Tab getting Gingerbread ...

    2.3.4 is the only bar to cross now. Anything below is almost silly. People will look for the new upcoming Gtalk capabilities for voice and video. So while its nice to see it coming - its not going to have much of an affect imho if its not 2.3.4+.
    Tal Beno
  • RE: Original Galaxy Tab getting Gingerbread in Europe, U.S. waiting game begins

    I hate android there phones are all battery eaters. Reason why is too many apps open in background. Why cant they make it if i close an app make it close in the background also. this is reason why battery eats up quickly. Also iphone is a joke also why would people want get this glitchy iphone and do you want Big brother to track your location where ever you are located at????

    This is why windows phone 7 is best no tracking and battery last more than 3 days. Now Microsoft has acquired SKYPE we will see more windows phone 7 with video chat capabilities. Love it. So James Kendick how you feel about that Apple Troll lover LOL....
    ipadsucks
  • The support problem is broader than just updates....

    I purchased a Samsung Galaxy Tab recently from Verizon, with firmware version 2.2 (Froyo). I experienced the classic "disappearing email" problem using the stock Android client with an email account on my ISP. What happens is that your emails arrive, are listed in your Inbox, and then disappear before your eyes without your taking any action whatever.

    I contacted Verizon technical support to get help, but the tech rep disclaimed any knowledge of the issue and would not take a bug report (despite my having provided a Google-able search phrase to elicit reports of others having the same problem). The rep did connect me with her peer Samsung tech, who stated that Samsung takes no responsibility for any software on the Galaxy Tab, and suggested I try a different email client.

    I later took my Tab back to the Verizon store where I purchased it, and the store manager was perfectly aware of the "disappearing email" issue because it had been reported to him by some of his other buyers of the Tab who were using accounts on a local ISP. He also recommended using an alternative email client, K-9. The latter doesn't, however, resolve all my email issues.

    So, Verizon is aware of this specific issue, is continuing to sell the device without forewarning customers. Verizon tech support disclaims knowledge and stonewalls, Samsung stonewalls, and Google can't be depended on to fix the stock email client.

    Here's a quote about Google's "responsiveness" from this website:

    http://arstechnica.com/open-source/reviews/2011/01/excellent-k-9-mail-app-for-android-keeps-your-messages-on-a-leash.ars

    "Google's conventional e-mail client for Android has always felt like a second-class citizen compared to the company's GMail application. It has a very limited user interface, lacks basic features like support for moving messages between folders, and isn't particularly reliable. Google has been slow to address the program's weaknesses and doesn't seem to notice most of the complaints."

    So, when a consumer finds a significant defect in an Android device, where does one turn for support? In my case the issue is compounded by Verizon's refusal to take the device back and cancel my 3G contract without penalty. I had used the device longer than the 14 day return period and was cut no slack despite my having used several weeks trying to diagnose and fix the disappearing email problem.

    If my experience is any guide, the carrier knowingly sells a device having a critical defect (unreliable email), provides no technical support and no warranty; the device manufacturer disclaims any responsibility for the software, and Google doesn't care.
    FeralUrchin
  • wifi only

    Any ideas how to get this to work if you dumped your carrier and are wifi only?
    tahoemph