Tech

Owners are still using recalled Note 7 devices

Despite the full recall and the real risk of fire, owners are still using their Galaxy Note 7 phones.

Written by Adrian Kingsley-Hughes, Senior Contributing Editor Oct. 13, 2016 at 8:48 a.m. PT

According to data sent to ZDNet by metrics firm Apteligent, usage of the recalled Samsung Galaxy Note 7 continued to rise following the full recall.

Device usage peaked on Monday, hitting almost 23 percent above the usage on the day Samsung issued the recall. As of end of day yesterday usage has started to drop, but is still about 7 percent above the level it was at on the day of the recall.

Owners are still using recalled Note 7 devices — Apteligent

Apteligent data released earlier this week showed that the two handsets that have seen the biggest uptick in sales since the Note 7 recall have been Google's Nexus 6P and the LG G5, with adoption growing 8.5 times and 2.5 times respectively.

But Samsung itself isn't doing too badly either, with adoption of the Galaxy S7 and S7 Edge doubling, which is a sign that consumers still have trust in the Samsung brand. Samsung also announced on October 13 that it would offer a $100 bill credit to former Note 7 users who switched to another Samsung smartphone.

Likewise, the HTC 10 has seen sales double.

Samsung has killed production of the Note 7 and arranged for the devices to be sent back in fireproof boxes, although some shipping companies are refusing to handle the hazardous devices.