Systems management has always been something of a black art for businesses. They start off with good intentions.
Between the Lines
Larry Dignan and other IT industry experts, blogging at the intersection of business and technology, deliver daily news and analysis on vital enterprise trends.
Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.
Rachel King is a staff writer for ZDNet based in San Francisco.
Zack Whittaker writes for ZDNet, CNET, and CBS News. He is based in New York City.
This week on The Dan & David Show, David shares the story of his run-in with an annoyed, incompetent T-Mobile rep, complete with an offending audio clip. He also shares his post-game thoughts on Mashup Camp.
As Bill Gates fades into the boardroom and focuses on his foundation, Microsoft is transitioning from its tendencies to strike preemptively at any moving target in its sights to a kindler, gentler corporate giant serving the global information industry, keeping regulators off its back and avoiding costly fines that drain the coffers. Yesterday, the company announced a set of "voluntary"principles as guidelines for future Windows desktop development.
Two days ago, I posted a recording of my customer support call to T-Mobile. You should listen to it if you haven't already.
Larry Seltzer who I used to work with at PC Week (before it changed its name to eWeek) has exposed Chesterton Holdings as a rat that either ICANN or Verisign must deal with immediately. The outfit for which very little information is available (it didn't respond to Larry's inquiries) is somehow spying on people as they research domain names they're considering for registration and then beating those people to the punch by registering those domain names first.
Not ready to give up the pure-64 bit approach to high-volume servers just yet, Intel this week rolled-out the Montecito members of its Itanium family of processors. Amongst other features, one of Montecito's key attributes is its dual core nature.
Late yesterday, IBM's vice president of standards and open source Bob Sutor published a blog that points to Malaysia's potential adoption of the OpenDocument (ODF) file format. According to OpenMalaysia blogger Hasan Saidin, ODF is now officially on whatever track it needs to be on to be approved as an official Malaysian standard.
While using Google this morning to hunt down a story that I once wrote about mysterious cybersquatting practices, I came across a news item circa 2001 with the headline Yahoo hints at Web-based office tools. In that story, Stefanie Olsen wrote:Yahoo is testing demand for a new paid service that would feature Web-based word processing and other office applications, a move that could boost much-needed subscription revenue in the face of an anemic online ad market....
Ismael Ghalimi has a good post on Salesforce.com's AppExchange, following up on a discussion among the Enterprise Irregulars, a group of smart enterprise bloggers submitting stories to a site using CrispyNews, which provides a service for creating Digg-like community sites.
Last Friday, the morning after Mashup Camp ended, I made it to my flight's gate at the San Francisco airport with about 30 minutes to spare. Knowing that T-Mobile operates an airport-wide hotspot, I figured that 30 minutes was just enough time to log into the hotspot, do a couple critical emails, and post my podcast interview of Eventful.