Help-desk tickets are regularly stranded for 72 hours while admins try to figure out what people are actually asking. Startup Moveworks is adapting natural language understanding to decipher and automate those mysterious requests.
The company has started the first trials of the technology in Florianópolis in partnership with Huawei.
Digi-Capital and Augmented World Expo dish out a bevy of takeaways in a research report on augmented reality and smartglasses, but they didn't quite expect Apple to be cited as a player even though it doesn't have a product.
For the past year, I've been carrying a succession of Android devices and iPhones, learning the ins and outs of each one. But a collection of small, usability-enhancing features keeps me coming back to Android as my everyday choice. Here's my list.
We laid out some predictions for this year and now let us see how we matched up to some emerging technologies.
For modern businesses, e-commerce is the common mechanism by which products and services are made available to a worldwide marketplace. Deploying the best e-commerce solution for your business will require...
The rush to containers and cloud IT is creating new security risks for companies, as they chase business agility through rapid app development
Facebook. These days, all you ever see is bad news. But even though Facebook is almost as much societal disease as social network, could you let go? Today, we find out.
Imagine your life without Apple, Amazon, Facebook, Google, or Microsoft. David Gewirtz begins his five-day look at quitting the Big Five tech giants with Amazon. Sure, he can quit. He can quit anytime he wants...