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5 ways 'distributed trust' is changing brand loyalty

5 ways 'distributed trust' is changing brand loyalty

In a world where trust is being distributed in new kinds of ways, and with technological innovation continuing to empower customers to expect more from the companies they deal with, switch brands when they're not happy, and share their experiences online, companies must ensure they match up to customers' expectations of a superior experience if they want to stay competitive.

4 hours ago by in Digital Transformation

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