Extensive academic study finds data-harvesting and malware-laced pre-installed apps.
Yes, Apple went Hollywood and launched a gaming and news service to bolster services revenue. But 5 years from now the real pivot will be Apple Card and how the company got into banking.
Here are some of the new capabilities you can expect in yet another feature-packed semi-annual release.
The UK has a terrible record for delivering fibre to the premises. While Ofcom is trying to change that, the slow progress of fibre to the home will ensure the UK is also a laggard when it comes to switching off today’s copper networks
The limitations of the form are on full display in legacy news company's new Mixed Reality app.
We're at the beginning of a new economic cycle, a K-wave; one that will offer the greatest industry, job, and wealth generating opportunities in history. If this movie looks familiar it's because you remember the beginning of the age of IT.
How do you bring Hadoop to the AI, hybrid, and multi cloud era, making it so easy to use and reliable that it's boring? How do you build a sustainable business doing that, while switching to a 100-percent open source model? The new Cloudera raises more questions than it offers answers at this point
At its Modern Customer Experience event in Las Vegas, Oracle showcased products and services on this important topic. This article explains the basics of customer experience, what it is, and how to get there.
AI is viewed by customer service decision makers and agents alike as a boon to the customer and employee experience. AI adoption is nascent, but it's set to soar as more teams turn to chatbots, text, and voice analytics, and other use cases. Use of AI by customer service teams is projected to increase by 143 percent over the next 18 months.