Brands and social media: A good app and a compelling hashtag will go a long way
Understanding how customers talk about them on social is key to a better customer experience - and a positive experience with a brand will make them more loyal.
Trending Topics
Social Enterprise 5,902 articles
Collaboration 2,633 articles
Slack buys Missions, aims to simplify custom integration tools
Slack said the deal is part of its continued efforts to make the collaboration hub more flexible beyond engineering and IT.
Security 29,416 articles
Tech giants, civil liberties coalition urges Congress to pass email privacy law
Right now, the government can read your six-month-old emails without a warrant.
Mobility 29,287 articles
This is our best look at the Samsung Galaxy Note 9 yet
It was only a matter of time before we got a really good look at the upcoming phone.
Apple 8,469 articles
Apple pledges $300 million for China clean energy program
The scheme aims to clean up China's pollution-ridden environment.
Cloud 7,337 articles
The cloud can be a tough transition for legacy enterprise companies (Cloud TV)
John Trembley, CMO of Atmosera, shares digital transformation tips and best practices for enterprise companies.
Big Data Analytics 2,138 articles
Workday buys analytics startup Stories
The deal is meant to support Prism Analytics, Workday's data-as-a-service effort.
Artificial Intelligence 701 articles
Facebook's AI arm explains its investment in robotics
Defending its latest round of hiring from academia, Facebook said it's hiring in the field robotics in part because that's where the talent is.
Blockchain 64 articles
Cryptocurrency reality checks and the coming boom
Like the early stages of the dot com boom, the initial speculative crypto bubble is over. Expect waves of rapid evolution next, as maturity kicks in and serious players emerge
Amazon 1,596 articles
Amazon Prime Day: Business tech deals you shouldn't miss
Prime Day 2018 has plenty of good stuff for the business crowd.
Storage 3,490 articles
Cloud backup: What does 11 9s durability really mean?
Cloud vendors need trust. So they claim 99.999999999 percent availability. Huh? Why not 15 or 17 9s? Because after nine 9s, it really doesn't matter. Here's why.
China 811 articles
Baidu ends Brazil operations
The Chinese web giant folds local business following an overall strategy shift.
5G 25 articles
5G mobile: Arriving not with a bang, but a whisper
High-speed 5G services could change everything, including the devices we use, but just not yet.
Networking 30,184 articles
5G services could change everything, but just not yet
High-speed 5G services could change how we communicate, including the devices we use, but just not yet.
Innovation 29,012 articles
Stronghold uses IBM blockchain for digital US dollar
IBM will explore uses of the Stronghold USD 'digital' coin on the IBM Blockchain Platform.
Most Popular
-
![Amazon Prime Day 2018: The top US deals in tech]()
Amazon
-
![Amazon Prime Day: Business tech deals you shouldn't miss]()
Amazon
-
![The 10 most secure locations in the world]()
Security
-
![Amazon's Prime Day from hell: Website issues a rare black eye for e-commerce giant]()
E-Commerce
Amazon's Prime Day from hell: Website issues a rare black eye for e-commerce giant
-
![20 awesome office gadgets and must-haves for right this minute]()
Hardware
20 awesome office gadgets and must-haves for right this minute
