Digital Health and Wellness

Applying digital transformation, through disruptive technologies and cultural change, to the healthcare sector.

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Salesforce: The crisis as a turning point

Salesforce: The crisis as a turning point

When the current tragic COVID-19 predicament is behind us is when the assessment will be made on the judgments that we make now. Organizations with established healthy relationships with customers and employees are well-positioned to create a narrative of caring and implement a specific plan of action. Michael Maoz, senior vice president of Innovation Strategy at Salesforce and a customer experience and customer engagement management expert, shares his thoughts on the crisis as a turning point.

2 days ago by

The new digital world and the Holodeck

The new digital world and the Holodeck

The COVID-19 pandemic has challenged businesses to evolve their digital selves in new ways. An important lesson from 2020 is that every business must be digital. But we face real challenges before we reach digital utopia. John Kao, a world-renowned innovation and leadership expert, shares his views on the future of work and leadership as a result of the COVID-19 pandemic.

March 30, 2020 by