Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Rachel King

Rachel King is a staff writer for ZDNet based in San Francisco.

Zack Whittaker

Zack Whittaker writes for ZDNet, CNET, and CBS News. He is based in New York City.

Latest Posts

Solution to Congress' technological ineptitude: A comic book

Today, the LA Times (by way of the Boston Globe) has a very well-written story that puts technology lawmaking into nearly perfect perspective for those who have no idea how bad things really are.  In a story headlined In Information Age, Congress struggles to get up to speed, Jim Puzzanghera writes:...

August 7, 2006 by David Berlind

1 Comment

EMC ups ante in applying DRM to text

Last week, I wrote about a strange DRM-esque message that Outlook displayed after I opened an e-mail with a PDF attachement.  In all my years of using Outlook, I had never seen this message before and I had no idea why it was showing it to me now.

August 7, 2006 by David Berlind

9 Comments

Best anti-terrorism weapon? Not bullets. Data mining

By way of Bruce Schneier, I ended up reading a giant feature over at CIO Magazine (that I haven't finished yet) that talks about how data mining is turning into one of the US Government's weapons of choice in thwarting the next terrorist attack: On the evening of Sept. 27, 2001, Howard Rubin, a computer science professor at City University of New York who had advised the Clinton administration on technology issues, was home observing Yom Kippur, the holiest day on the Hebrew calendar...

August 7, 2006 by David Berlind

2 Comments

Ubuntu getting the desktop Linux buzz, but SuSE gets first major preload partner

Last week, I wrote about how Ubuntu (desktop Linux) is getting heaps of praise and good karma at the expense of some other traditionally compelling destkop distros including Xandros.  This week however, the cards are appparently falling Novell SuSE desktop Linux's direction as eWeek is reporting that one of the three top-tier vendors -- Lenovo -- will be offering SuSE Linux Enterprise Desktop (SLED) as a preload option.

August 7, 2006 by David Berlind

7 Comments

Apple WWDC live

In the new age of live blogging, Engadget and several other sites are providing just-in-time coverage of the Steve Jobs' opening keynote. Ryan Block and team at Engadget are posting pictures and providing the play-by-play.

August 7, 2006 by Dan Farber

Comments

Bank of America remedies "caught on tape" customer service problem

A couple of weeks ago, I podcasted my personal caught-on-tape customer service experience with Bank of America where the customer service representative (CSR) or someone she talked to made up a story to explain why the non-800 (toll-free) phone number on the back of it's ATM cards wasn't working. It's imperative for that number to work if you're a Bank of America customer and you're oversees and the card isn't working for some reason.

August 7, 2006 by David Berlind

3 Comments 1 Vote