Eileen Yu

Eileen Yu began covering the IT industry when Asynchronous Transfer Mode was still hip and e-commerce was the new buzzword. Currently a freelance blogger and content specialist based in Singapore, she has over 16 years of industry experience with various publications including ZDNet, IDG, and Singapore Press Holdings.

Latest Posts

Is that Facebook guy crazy?

I had high hopes of winning the local lottery last night. The prize money had snowballed to almost S$3 million, and yes, I've said it here a gazillion times before, I would really like an early retirement…PLEASE.

October 4, 2007 by

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Bidding farewell to Singapore's open source advocate

He wasn't one who went with the flow, and was widely regarded as an outspoken advocate of the open source movement in Singapore. Cheok Beng Teck, CIO of the country's Ministry of Defense (Mindef), chartered the way that saw the government body embrace--almost unabashedly--an open source strategy that few in the public sector would have been as comfortable adopting.

September 20, 2007 by

12 Comments

Top 10 ways to infuriate your customers

When, and if ever, is customer service going to catch up with customer expectations? With the multitude of tools and technology available in the market today to help businesses understand their customers better, one would wonder why there doesn't seem to be any improvement in service.

September 13, 2007 by

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Open source shouldn't just be a marketing exercise

After a 19-hour flight in economy--why do airlines make their coach seats so darn narrow--I arrived last week in Sun Microsystems' Menlo Park campus in Silicon Valley, for the company's inaugural Asia-Pacific summit.Some 20-odd journalists and analysts from the region got to hear first-hand what Sun's top executives including CEO Jonathan Schwartz and CTO Greg Papadopoulos, had to say about the company's technology roadmap and growth strategy.

September 6, 2007 by

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E-commerce gets a shot in the arm

Look out, world: Here come the Chinese online shoppers.In case you haven't heard, consumers in China can now buy the latest products from Paris, London, New York and Hong Kong, without stepping out of their homes.

August 30, 2007 by

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Is technology making us lazy?

Last night, I watched the news in utter dismay as Singapore's Land Transport Authority (LTA) announced plans to further increase road tolls and extend the coverage of the country's Electronic Road Pricing (ERP). As expected, the government says its primary objective for doing so is to help relieve congestion and improve traffic flow.

August 23, 2007 by

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Should journalists play bloggers?

Over lunch some time back, I had a conversation with two other journalists about the role of reporters who double up as bloggers. Should we, or shouldn't we allow ourselves to blog in our capacity as journalists?

August 9, 2007 by

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