Eileen Yu

Eileen Yu began covering the IT industry when Asynchronous Transfer Mode was still hip and e-commerce was the new buzzword. Currently an independent business technology journalist and content specialist based in Singapore, she has over 19 years of industry experience with various publications including ZDNet, IDG, and Singapore Press Holdings. Eileen majored in Journalism at The University of Queensland, Australia, where she wrote an honours thesis titled: To Censor or Not: The Great Singapore Dilemma. In her By The Way blog, she covers industry developments in Singapore as well as other Asian markets, and aims to drive discussions about the impact of government regulations and policies.

Latest Posts

Is that Facebook guy crazy?

Is that Facebook guy crazy?

I had high hopes of winning the local lottery last night. The prize money had snowballed to almost S$3 million, and yes, I've said it here a gazillion times before, I would really like an early retirement…PLEASE.

October 4, 2007 by in Social Enterprise

Bidding farewell to Singapore's open source advocate

Bidding farewell to Singapore's open source advocate

He wasn't one who went with the flow, and was widely regarded as an outspoken advocate of the open source movement in Singapore. Cheok Beng Teck, CIO of the country's Ministry of Defense (Mindef), chartered the way that saw the government body embrace--almost unabashedly--an open source strategy that few in the public sector would have been as comfortable adopting.

September 20, 2007 by in Open Source

Top 10 ways to infuriate your customers

Top 10 ways to infuriate your customers

When, and if ever, is customer service going to catch up with customer expectations? With the multitude of tools and technology available in the market today to help businesses understand their customers better, one would wonder why there doesn't seem to be any improvement in service.

September 13, 2007 by in Enterprise Software

Open source shouldn't just be a marketing exercise

Open source shouldn't just be a marketing exercise

After a 19-hour flight in economy--why do airlines make their coach seats so darn narrow--I arrived last week in Sun Microsystems' Menlo Park campus in Silicon Valley, for the company's inaugural Asia-Pacific summit.Some 20-odd journalists and analysts from the region got to hear first-hand what Sun's top executives including CEO Jonathan Schwartz and CTO Greg Papadopoulos, had to say about the company's technology roadmap and growth strategy.

September 6, 2007 by in Open Source

E-commerce gets a shot in the arm

E-commerce gets a shot in the arm

Look out, world: Here come the Chinese online shoppers.In case you haven't heard, consumers in China can now buy the latest products from Paris, London, New York and Hong Kong, without stepping out of their homes.

August 30, 2007 by in China

Is technology making us lazy?

Is technology making us lazy?

Last night, I watched the news in utter dismay as Singapore's Land Transport Authority (LTA) announced plans to further increase road tolls and extend the coverage of the country's Electronic Road Pricing (ERP). As expected, the government says its primary objective for doing so is to help relieve congestion and improve traffic flow.

August 23, 2007 by in Enterprise Software

Confessions of a paranoid Netizen

Confessions of a paranoid Netizen

I've always resisted the idea of blogging--the thought of opening a window to my soul for the entire cyber world to peer into, somehow, just never quite appealed to me.So it was with some reluctance that I eventually took on a blogger role at ZDNet Asia, but not without recognizing that it is a necessary part of my work as a journalist on a new media platform.

August 2, 2007 by in Social Enterprise

Technology to answer the call of nature

Technology to answer the call of nature

U.S. politics marked a milestone this week when YouTube video clips were used in a debate involving eight presidential hopefuls from the country's Democratic party, supposedly to help Americans better decide whom they want as their leader in the 2008 election.

July 26, 2007 by in Social Enterprise

Jumping on the Web 2.0 bandwagon, blindly

Jumping on the Web 2.0 bandwagon, blindly

It can't be easy operating a business these days. Not only do CXOs have to worry about overheads, CAPEX, OPEX and profit margins, they also have to keep up with the latest tech developments to ensure their organization continues to be seen and heard where it matters.

July 19, 2007 by in Social Enterprise

Chewing on a piece of cardboard

Chewing on a piece of cardboard

Last night, I watched in utter disgust as the news on telly showed how a back-alley operation in Beijing, China, went about steaming batches of pork buns that were to be sold to the public. Bustling around in a kitchen that would have renowned U.

July 12, 2007 by in China

So not a hard day's work

So not a hard day's work

Studying was never my cup of tea, which is probably why I never got scholarship-worthy grades in school. But, if interns back in those days got the perks that some of their contemporaries today enjoy, I might have changed my mind about school.

July 5, 2007 by in Microsoft

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