A note on this post: This post was written by Bob Greenberg, President of GHInternational, a noted expert on emergency response management and particularly the way that we can use contemporary means to get citizens engaged and organized in intelligence and rescue efforts. He is also my brother and someone who I trust with my life.
Social CRM: The Conversation
Paul Greenberg focuses on not only what CRM is but where its going in this blog on CRM strategy, technology, stories, companies and personalities.
In addition to being the author of the best-selling "CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers," Paul Greenberg is President of The 56 Group, LLC.
Okay, you've had time to digest the morning posts from CRM Idol, now time for the afternoon reviews That would be Vigilus, Assistly, Front Row Solutions. We've tried to be as kind as we can to the good and bad in these reviews.
The first round of CRM Idol 2011 - The Americas is now officially over with the EMEA competition looming. We have completed the demos/reviews of 39 companies for the Americas (we lost one due to personal reasons at the last minute) and about 25 of the reviews are completed and published.
Okay, its now 2pm and I'm getting weirdly sleepy. So I'm going to post three more CRM Idol reviews that I'm begging you, pleading with you on my hands and knees to write your comments on here or on the CRM Idol website in the reviews section.
Wow. We are pouring it on aren't we? CRM Idol has so far been interesting and you'll see at the end of week one and before we go to Dreamforce, an analysis of what the primary judges have noticed so far, given what we've reviewed.
Here's two more CRM Idol Reviews. We are almost done with the competition's Americas round.
More and more and more...CRM Idol reviews keep coming.
Its now 2pm ET and, right on time, here are the next two reviews for CRM Idol - Soluciones S.A.
From now on through the next few weeks, I'm going to bombard you with the reviews that an esteemed panel of judges (well, esteemed except me) are writing for the companies that are participating in the CRM Idol 2011: The Open Season competition.
CRM Idol 2011 begins today. Finally. And We're all ready.