The Recap Again:Why would you speak to me that wayEspecially when I always said that IHaven't got the words for youAll your diction dripping with disdainThrough the painI always tell the truthOh, damn. You're here.
Social CRM: The Conversation
Paul Greenberg focuses on not only what CRM is but where its going in this blog on CRM strategy, technology, stories, companies and personalities.
In addition to being the author of the best-selling "CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers," Paul Greenberg is President of The 56 Group, LLC.
To Recap the Season So Far:The Yankees didn't make it to the World Series. The (NY) Giants didn't make it to the playoffs.
Recapping the Past WeekOkay, last week, I launched the CRM Watchlist for 2011. The first two posts (of six) were published.
I have to imagine that Kevin Spacey is getting sick and tired of the use of his movie's title for pretty much everything related to a regular event. So this "Sigh" is for him.
To read this in the proper Watchlist mood, listen to what my fellow Playaz compadre and CRM thought leader Brent Leary tweeted to me yesterday while calling me Paul "Purple Haze" Greenberg. You'll get it when you hear this.
Yesterday, I covered the lessons of Dreamforce 2010 from what it revealed about salesforce.com's going forward strategies, products, vision and other sundries.
Marc Benioff is a consummate showman. He is able to get audiences roaring and is fearless on stage about saying what he wants to say and even unafraid of showing his own weaknesses - the safe ones to show at least.
2010 was a long year. I had a matter of great personal sadness a few weeks ago that tainted it, but if that hadn't happened, it would have been a very exciting long year with a lot of developments in the CRM world and a lot of interest beginning to bubble to the surface on SCRM.
UPDATE! - It occurred to me I forgot to give those of you who need to respond to the criteria that the deadline for this is December 20.
I just wanted to drop in a really fast update on the current CRM Watchlist 2011 candidates. This is the list that I published with a call for nominations on November 15 so that the list might expand beyond those I had already nominated.