Dennis Howlett

Dennis Howlett is a 40 year veteran in enterprise IT, working with companies large and small across many industries. He endeavors to inform buyers in a no-nonsense manner and spares no vendor that comes under his microscope.

Zack Whittaker

Zack Whittaker writes for ZDNet, CNET and CBS News. He is based in New York City.

Latest Posts

Zoho Marketplace: awesome

Awesome is not a word I use often but when I saw Zoho Marketplace, the sound of my jaw hitting the desk was audible in the next street. What better way to get its collection of services working as the hub for other services that might build from Zoho products?

September 30, 2008 by

2 Comments Vote

Enterprise CRM "as in real life"

Last week I was told of the merging of HearMe, a leading desktop video/audio conferencing suite, and SugarCRM, an open-source CRM platform for improving relationships with customers; obviously really, that's what CRM does.Having a platform which allows customers to communicate with the providers of service is a massive improvement to after-sales and pre-sales service.

September 24, 2008 by

1 Comment Vote

Seesmic layoffs and a new reality?

Valleywag's somewhat unkind depiction of the layoffs at Seesmic: Seesmic's newest feature: layoffs is but the latest in an emerging trend of Silicon Valley startups reigning in their spend. Over in Denmark, a remarkable account of failure has emerged.

September 16, 2008 by

1 Comment Vote