Dion Hinchcliffe

Dion Hinchcliffe is an expert in information technology, business strategy, and next-generation enterprises.

Latest Posts

Who should be in charge of Enterprise 2.0?

Social media is used inside about three quarters of enterprises today. Yet is still only scratching the surface of how it can enable better communication, collaboration, and bottom-line results. Where are Enterprise 2.0 leaders coming from that are driving organizations towards success today?

October 21, 2010 by


Social intranets: Enterprises grapple with internal change

Two thirds of organizations today have sprinkled some kind of social media pixie dust on their intranets, yet for most businesses today they are still well behind the state-of-the-art compared to what most users have in their personal lives. Yet there is mounting evidence that despite the concerns that organizations have, social can be a real benefit. I explore these issues and more as companies start moving to Intranet 2.0 in a serious way post-recession.

September 30, 2010 by

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Made on the Web, designed by us

With a new survey showing that the majority of people on the Web are willing to co-create, crowdsourcing is looking like a repeatable, reliable way to outsource work and partner with online communities to create concrete results. Crowdsourcing has become increasingly attractive to small businesses as well as enterprises. Yet this category remains stubbornly in the experimentation phase even as some firms start racking up significant wins. Here are the pros and cons of this approach as well as how companies get started in what is shaping up to be one of the most significant new approaches to global business in this century.

August 16, 2010 by


CoIT: How an accidental future is becoming reality

It's a story as old as the IT department: New technology arrives in the market, it makes some type of work easier to accomplish, the business asks for it, and IT reacts and delivers it. Not always however, and usually somewhat slowly. It was this way with PCs, it was this way with the Internet, and now IT is faced with what is turning out to be a veritable perfect storm of technology and social change. Will a new vision of IT (let's call it CoIT) let us resolve this perfect storm?

August 5, 2010 by


Enterprise 2.0 and improved business performance

There's been some useful and interesting discussion in the blogosphere recently about collaborative social tools and their potential to improve business performance. Especially good takes have come from Hutch Carpenter, Sameer Patel, Ross Dawson, and ZDNet's own Dennis Howlett.At the core of this discussion is this essential question: Can social tools reach the "hard numbers" part of a business enough to make a real difference?

April 14, 2010 by

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When online communities go to work

While the debate continues on about whether consumer social networking is an effective model for how we should run our organizations in the future, one under-appreciated online phenomenon is quietly and steadily remaking the very notion of business itself.The world of online communities has evolved with social computing to become one of the most powerful new models for getting work done. Read my exploration of "When online communities go to work."

March 22, 2010 by


Webciety and Enterprise 2.0: A snapshot of today's social computing conversations

Though smaller than in year's past, Germany's CeBIT trade show in Hanover this week remains one of the giants of the industry and is a must-attend event for much of Europe's technology leaders. For the last two years, I have been participating in Webciety, a show within a show that explores the emerging 21st century digital lifestyle.Here is a breakdown of how Europe is looking at Enterprise 2.0 adoption and how it affects us as well.

March 4, 2010 by