Microsoft quietly raised last week its per-incident support prices across the board for Windows and Office. Officials are attributing the changes to a desire "to provide more personalized support options based on customers’ technology usage."
All About Microsoft
Microsoft watcher Mary Jo Foley's blog covers the products, people and strategies that make Microsoft tick.
Mary Jo Foley
Mary Jo has covered the tech industry for 30 years for a variety of publications and Web sites, and is a frequent guest on radio, TV and podcasts, speaking about all things Microsoft-related. She is the author of Microsoft 2.0: How Microsoft plans to stay relevant in the post-Gates era (John Wiley & Sons, 2008).
What will Windows 7, the next full version of the Windows client operating system, bring to the table? Microsoft Chairman Bill Gates has been dropping a few hints lately.
Apple is advising users attempting to use iTunes on Windows Vista to wait a few more weeks for an update that will be designed to be Vista-compatible from the get-go.
This update just in from the Windows Vista licensing department. If you are one of the folks who purchased this week the Vista Family Discount Pack and got an invalid licensing key, the fix is coming soon.
Microsoft has been fleshing out the Windows Live development platform for almost a year now. One nagging piece has been missing, until this week, that is, was the Windows Live ID software development kit (SDK).
If you're waiting for Microsoft to field "Scout," a Microsoft-Research-developed search applet designed to help users navigate Office 2007, don't hold your breath.
The latest Community Technology Preview (CTP) test builds of Microsoft's Windows Presentation Foundation/Everywhere (WPF/E) product went live this week. As of this build, Microsoft is supporting, for the first time, the Firefox on the Mac.
Microsoft's practice of paying analysts to conduct studies showing Windows' superiority over Linux have never sat right with me. It looks like my hunch was right that Microsoft's "Get the Facts" campaign wasn't and isn't all it's cracked up to be
Microsoft Mobile PC Manager Dustin Hubbard and his team are moving to some new "secret" project, according to a post by Hubbard on the Origami team blog.
It's February 1: The first "official" day of the Steven Sinofsky Windows era. That means, among other things, that it's time to move beyond the vista-themed family of codenames and begin using the more boring and sanitized ones -- like Windows 7.