Time for IT leaders to step up their game, and move forward with IT as a Service.
Service technology -- from SOA to cloud to IT service management -- promises many "-ilities": greater agility, flexibility, and reusability. Joe McKendrick explores the challenges and opportunities with service orientation, and how to capitalize on these emerging computing philosophies.
Joe McKendrick is an author, consultant and speaker specializing in trends and developments shaping the technology industry.
Cloud computing can play a key role in transforming the business, but inspired, collaborative leadership -- not tools and technologies -- is what ultimately wins in the market.
Cloud services are mainstream in enterprises, but now a much more complex challenge looms.
The good news: McKinsey survey finds cost-cutting no longer a top IT priority. The bad news: expectations are higher, with IT seen as less effective at meeting business goals.
Enterprises are increasingly looking for a few good people who understand both software design and operation.
Survey confirms enterprise users want the same simplicity and ease as they get from mobile apps. But user design and quick app turnarounds aren't part of the enterprise DNA, yet.
A new breed of 'systems of engagement' threatens to swamp existing 'systems of record.'
Opportunities are ripe for IT leaders to move from cost-center to business center, say Gartner analysts.
Microservice architectures, an emerging approach to breaking monolithic applications into independent services, may help bring IT closer to the business.
That ideal 'single pane of glass' to any and all IT and business services still eludes most enterprises, survey finds.