APIs may be delivering an incredible array of business services. But in the end, they are another tool in an ongoing evolution.
Service technology -- from SOA to cloud to IT service management -- promises many "-ilities": greater agility, flexibility, and reusability. Joe McKendrick explores the challenges and opportunities.
Joe McKendrick is an author and independent analyst who tracks the impact of information technology on management and markets. Joe is co-author, along with 16 leading industry leaders and thinkers, of the SOA Manifesto, which outlines the values and guiding principles of service orientation. He speaks frequently on cloud, SOA, data, and enterprise computing topics at industry events and Webcasts. As an independent analyst, he has authored numerous research reports in partnership with Unisphere Research, a division of Information Today, Inc. for user groups such as SHARE, Oracle Applications Users Group, and International DB2 Users Group. He is also independent analyst for GigaOm Pro. In a previous life, Joe served as director of the Administrative Management Society (AMS), an international professional association dedicated to advancing knowledge within the IT and business management fields. He is a graduate of Temple University.
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'When it comes to the ability to access, display, manipulate, or secure data, some devices are clearly more capable than others.'
SOA is a philosophy (not a technology) that has shaped every key technology initiative we pursue today.
'Gone are the days when you poured concrete over all your processes,' says IBM's Robert LeBlanc.
Enter the era of IT service broker, whose role is to 'integrate internal and external services together to form composite services.'
'What is defined as greenfield is really just a grain of sand on an island of technology that still needs to integrate into the greater organization.'