Pride, fear and loathing inside the biggest ship in the roiling tech ocean.
Service technology -- from SOA to cloud to IT service management -- promises many "-ilities": greater agility, flexibility, and reusability. Joe McKendrick explores the challenges and opportunities.
Joe McKendrick is an author and independent analyst who tracks the impact of information technology on management and markets. Joe is co-author, along with 16 leading industry leaders and thinkers, of the SOA Manifesto, which outlines the values and guiding principles of service orientation. He speaks frequently on cloud, SOA, data, and enterprise computing topics at industry events and Webcasts. As an independent analyst, he has authored numerous research reports in partnership with Unisphere Research, a division of Information Today, Inc. for user groups such as SHARE, Oracle Applications Users Group, and International DB2 Users Group. He is also independent analyst for GigaOm Pro. In a previous life, Joe served as director of the Administrative Management Society (AMS), an international professional association dedicated to advancing knowledge within the IT and business management fields. He is a graduate of Temple University.
Three tiers that help clarify the degree of time and money that should be devoted to cloud services.
As information technology tears apart entire industries, we have to ask: are we crossing the chasm or falling into a chasm?
Have a lot of traditional enterprise services? Leave them be, new paper advises.
Emphasize the 'service' in IT service management.
With enterprises scrambling for the right combinations of tech and business skills, age may be less of a factor in IT hiring prospects.
CompTIA survey finds mobile device integration to be a work in progress.
The 'bring your own device' trend may have crested, due to concerns about security and control.
BDaaS is everyone's puppy — here are ways to make it work for the enterprise.
Amazon Web Services can't read a CEO's mind. But a CIO may at least know how to deliver what he or she wants.
Survey finds CEOs are getting more intimately involved in enterprise decisions, potentially usurping CIO and other traditional IT leaders' roles.
Cloud is illusory; there's still hardware somewhere on the other side of the mist.
Platform as a Service adoption has soared over the past year, and organizations are investing a quarter million dollars on average in these online tools and middleware.
The process of researching, requisitioning, purchasing, installing and testing software still takes years. This needs to be short-circuited (but in a good way).
Thanks to the coming wearable device boom, Gartner predicts amount of user data from mobile apps will soon be overwhelming enterprises.