Stilgherrian

Stilgherrian is a freelance journalist, commentator and podcaster interested in big-picture internet issues, especially security, cybercrime and hoovering up bulldust. He studied computing science and linguistics before a wide-ranging media career and a stint at running an IT business. He can write iptables firewall rules, set a rabbit trap, clear a jam in an IBM model 026 card punch and mix a mean whiskey sour.

Latest Posts

Avoiding Vodafone's Wikileaks moment

What an unhappy New Year for Vodafone! News emerged across the weekend that customers' personal information has been leaked thanks to dealer log-ins on the loose. This comes on top of a planned class action suit against Vodafone alleging poor 3G service quality.

January 9, 2011 by

Comments

2010: IT's year of domination

2010 was a huge for IT. The National Broadband Network dominated Australian politics. Wikileaks is dominating the news right now. Facebook founder Mark Zuckerberg was named Person of the Year by Time. The iPad was born. And everything was coming up cloud.

December 19, 2010 by

Comments

Service goes social, but how?

In the social media era, dissatisfied customers seem reluctant to phone a call centre. Instead, they just complain on Facebook or Twitter. Businesses are expected to notice and respond. How will this change the way customer service is done?

December 12, 2010 by

Comments

Cybercrime: the FBI's worldview

At last week's second annual eCrime Symposium in Sydney, the FBI's new assistant legal attaché to Australia for cybercrime issues, Will Blevins, outlined the bureau's worldview, including concerns about the increasing sophistication of targeted phishing attacks conducted by nation-state actors.

November 28, 2010 by

Comments

Inside the internet's China syndrome

On 8 April this year for 18 minutes, 15 per cent of global internet traffic was routed through China, according to news this week. This included sensitive US government and military traffic as well as corporate data, supposedly creating an enormous security risk. Really?

November 21, 2010 by

Comments

The info commissioner's fight: Govt 2.0

Australia's new information commissioner, Professor John McMillan, faces a massive challenge: persuading traditionally secretive government departments that the new age of Government 2.0 means openness and citizen engagement. How will he go about it?

November 7, 2010 by

2 Comments

The govt's data retention dreams revealed

The Attorney-General's Department is looking into a data retention regime that would require internet service providers (ISPs) to log all of your communications, including the internet protocol (IP) address at each end, the date, time, duration and location. What, exactly, is on their mind? And how did this come about?

October 31, 2010 by

3 Comments

Why can't Labor sell the NBN's benefits?

The National Broadband Network (NBN) is Australia's biggest-ever infrastructure project, we're told. So you'd think the government could do a better job of selling its benefits than TV advertising containing little more than vague generalities and Communications Minister Stephen Conroy's magic smart dishwasher.

October 24, 2010 by

63 Comments