Commerce is increasingly melding bricks, clicks and multiple sales channels.
Articles about E-Commerce
In this 9:38 minutes video, the managing director of VeCommerce Paul Magee demonstrates how speech recognition is being used by Australian betting firm UniTab to enable punters to make complicated wagers without requiring a human operator.Magee visited the ZDNet Australia offices last week to show off how the UniTAB system allows callers to speak using natural language and gives them the freedom to change their minds half way through a transaction.
Tech Pro Researchâ€™s Help Desk Policy will help you establish help desk guidelines for your workplace. Simply copy the text from the zipped PDF into your favorite word processor and customize it...
In an exclusive Face to Face interview, ZDNet Editor-in-Chief Dan Farber talks to 32-year IBM veteran Irving Wladawsky-Berger about his new role as general manager of Big Blue's e-business on demand initiative.