Sparkcentral aims to eliminate automated social media fails by bringing real time social into the contact centre for better customer service and engagement.
Eileen Brown delivers news on social media tools and trends and deep dive into business strategies.
Eileen Brown is a social business consultant who has been working with collaborative technologies for 20 years. Eileen creates the social business, energises communities and ignites social commerce and social CRM. She develops social business strategy, customer reach and online branding. Her book, Working The Crowd: Social Media Marketing for Business, is available on Amazon. She is a regular speaker at conferences around the world, maintains a blog at http://eileenbrown.wordpress.com and can also be found on http://Twitter.com/eileenb, http://facebook.com/AmastraUK, and at http://gplus.to/eileenb
The Internet of Things opens up a world of possibilities for our connected lives. But what if a hacker could gain control of the things that mean the most to us. Here we investigate some possible hacking scenarios that could just happen.
If you hate going to concerts on your own, want to make friends and date people with the same taste in music then Wego has the perfect social app for you.
We asked Siri and Cortana the same questions to see whether the Apple -- or Microsoft -- personal assistant gave the best answer to our questions for work and leisure.
Want to get more out of your Windows Phone at work? Download the best of these apps and rev up your productivity in the workplace.
Twitter has responded to users' requests and is bringing private group messaging and "mobile video camera" to its platform.
Almost two years after its initial release on Windows Phone 8, Twitter brings bing translator to iOS and Android platforms.
Facebook has announced that it is trying out its voice to text product in Messenger with selected users before rolling it out across the platform.
Google has released an update to its Translate app for mobile devices. We have made a side by side comparison with the Microsoft Translator app so you can compare and decide which is best.
It is not only the big companies that produce great tech that is worthy of note at CES 2015. Have a look at these cool products that should be at the show this year.
Social network Tsu which pays users to post passed two million users at the start of 2015 -- explosive growth since it launched just two months ago.
Cars have been getting more clever, talking to your device, and exchanging status information with each other. in this post we show how IoT technology is leading us towards driverless cars that can safely take us wherever we want to go.
Connecting you to the products you already buy for the people in your life, social shopping site Cartonomy aims to streamline our group shopping.
In this series we will take a look at how the Internet of Things is changing the way we interact with the world. In this post we see the advantages for our relationship with animals.
The best of ZDNet, delivered
- 1 How Linkedin’s 'people we may know' feature is so accurate
- 2 Eight of the best Bluetooth mini speakers
- 3 11 amazing technologies that have totally changed our world for the better
- 4 New social network Tsu signs one million users in just five weeks
- 5 New social network Tsu shares ad revenue with content creators