American Express OPEN is using social media to spur its own growth, but the growth of its small business customers.
Eileen Brown delivers news on social media tools and trends and deep dive into business strategies.
Eileen Brown is a social media consultant and advisor who has been working with collaborative technologies for over 20 years.
Lists will either be the great equalizer, or create a pseudo ‘class’ system within Twitter.
We trust George Carlin. We trust the celebrity. We don't trust random, unknown bloggers or Twitter users that no one has heard of.
Government, unlike private sector companies, has not had a major review of its business processes and corporate culture. We are long overdue.
* Jennifer Leggio is on vacationGuest editorial by Andy SantamariaI know what you're thinking. You read the title of this post and thought, "Books have always been social, we share them with friends, form book clubs, and bend at Oprah's will.
A sampling of social media predictions and forward-looking ideas from thought leaders, entrepreneurs and in-the-trenches workers.
Is this a time when the PR and marketing industries need to police themselves?
Regardless of how good the reporting is, Twitter still need to get more serious about what it's doing to stop spammers and bots in the first place.
Here are nine sessions that I am going to do everything I can not to miss.
Hashtag chats can be valuable but are often seen as noisy. What's the real story?