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Eileen Brown

Eileen Brown is a social business consultant who has been working with collaborative technologies for 20 years. Eileen creates the social business, energises communities and ignites social commerce and social CRM. She develops social business strategy, customer reach and online branding. Her book, Working The Crowd: Social Media Marketing for Business, is available on Amazon. She is a regular speaker at conferences around the world, maintains a blog at http://eileenbrown.wordpress.com and can also be found on http://Twitter.com/eileenb, http://facebook.com/AmastraUK, and at http://gplus.to/eileenb

Latest Posts

Marketers, stop the hate! Customers are not the enemy

Marketers, stop the hate! Customers are not the enemy

Guest editorial by Susan EtlingerBack in the seventeenth century, soldiers would spend the cold winter months in towns and garrisons until the weather cleared enough for them to venture back into the field (in Italian, nella campagna) to resume fighting. And that’s the origin of the modern word campaign, a term much beloved by marketing and sales people to signify an organized series of events designed to sell products and services.

November 11, 2008 by in Google

Social Business News: Nov. 6, 2008

Social Business News: Nov. 6, 2008

While the election has taken up most of the ink and Web space over the last couple of weeks, there's still been some steady movement in Social Business. Before I jump into this week's sampler I want to note two important changes -- this will now be a bi-weekly update and it will also now be known as Social Business versus Digital Web Business.

November 6, 2008 by in Enterprise Software

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