Salesforce’s entry into the wearables space has been both bold and well-timed.
The View From Forrester provides best practices and analysis of burning issues and trends impacting Information & Knowledge Management and Infrastructure & Operations professionals.
At this early stage, smartwatches still look like tiny smartphones -- much as early automobiles looked like horse-drawn carriages without horses.
And closing the experience gaps -- performance, convenience, personalization, and trust -- requires a different mindset.
As data explodes, so do old ways of doing business.
While the last several years can best be characterized as exploratory for most enterprises, cloud services and cloud platforms are now an undeniable part of the IT landscape.
Retailers are constantly seeking technologies to both bolster customer experience and increase efficiency. To execute this vision of in-store experiences powered by technology, retailers need to leverage the critical skill sets of both business leaders and infrastructure and operations professionals.
John Kindervag puts a unique spin on what the internet of things means for security.
Google’s new Sustained-use Discounts returns that value to customers without the hassle of forecasting or predicting future cloud use. It’s a simple and highly compelling value - if you use more, you get a bigger discount, automatically.
As we enter the age of the customer we are leveraging cloud, mobile and big data technologies to build better and more complete experiences with our customers. In doing so we are creating new digital experiences, radically different interactions, and redefining what our companies do and how they should be viewed.
In the fast-moving markets of wearables and IoT, it's easy to be dazzled by new technologies. But what's more impressive is a coherent, disruptive business model.