AI and automation aren't quick wins. Invest anyway.
CIOs must recalibrate their priorities and invest in fundamentals, such as training employees, in order to drive business results with automation and AI.
Latest Posts
Red Hat acquisition gives IBM a much-needed booster shot of open source and cloud DNA
With its acquisition of Red Hat for $34 billion, IBM will be gaining a stronghold in the cloud development platform market.
Climate change is transforming business
To win in the age of the customer, firms must assess and act on risks and opportunities that will arise as a result of climate change.
Bad bots are stealing data and ruining the customer experience
To protect your company from bad bots, you must first understand what kinds of bots are attacking your firm.
Who will win the future of payments?
The commerce experiences of tomorrow will revolutionize the payments landscape, making payments the invisible, invaluable part of a customer-first experience.
Zero Trust technology works; excuses don't
Security implementation has never been a technology problem -- it's a management, leadership, and ownership issue.
Why you need to know about low-code, even if you're not responsible for software delivery
Low-code development platforms are key in supporting digital business transformation. Forrester explains why and how they can help advance digital business.
Digital risk protection in 2018: New vendors, new leaders, new wave
Here are the capabilities that security and risk professionals should prioritize when selecting a Digital Risk Protection solution.
CIOs: Transform your teams if you want to deliver winning IoT products
What are the keys to being an IoT product leader? Forrester offers four steps.
Looking to compare all different types of automation? Now you can
Organizations must vet and compare different types of automation based on business needs, but there was no way to do this -- until now. Forrester's Chris Gardner shares how.
Apple's earnings are amazing, but not enough
On the heels of an impressive earnings announcement, Apple officially reached $1 trillion in market value -- but is that enough to compete with Amazon?
Your 2018 guide to cyber insurance is here
CISOs need every risk mitigation technique they can get, and cyber insurance is a great tool to mitigate and transfer cyber risk but there are some key pain points they should know about.
You can't afford to wait and see with emerging tech
In order to lead, organizations must leverage new technologies now for tomorrow's customer experiences.
Telecom operators deliver insights services -- with network and subscriber data
Forrester breaks down how telecom providers are innovating with data.
Introducing the Robotics Quotient: A new means of measuring organizational readiness for automation and AI
Forrester's RQ assesses readiness for working side-by-side with robots and AI.
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