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VMware Takes the Cover Off Its Public Cloud

Forrester's James Staten offers insight into VMware's newly announced public cloud offering and what it means for the channel, infrastructure and operations pros, and the corporate data center.

March 13, 2013 by James Staten

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VMware community faces Innovator's Dilemma

This week at the VMware Partner Exchange, CEO Pat Gelsinger and staff decided to demonize Amazon Web Services and their public cloud brethren in a very shortsighted defensive move that frankly betrays the fact that they don't understand the disruption they are facing.

March 1, 2013 by James Staten

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SaaS ITSM tools: Forrester delivers market overview

Selecting the right IT service management tool has never been easy, and software-as-a-service now adds an extra dimension of complexity. Forrester's SaaS ITSM Tool Market Overview covers the who, where and what.

February 26, 2013 by Forrester Research

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