How do CIOs shake IT gravity as they shift to focusing on the business technology agenda? Forrester's Chief Business Technology Officer offers his thoughts.
The View From Forrester provides best practices and analysis of burning issues and trends impacting Information & Knowledge Management and Infrastructure & Operations professionals.
The View from Forrester Research
App designers and developers must master a new kind of mobile moment.
It's easy to have a muddled digital strategy. Help your company define it.
Seventy-four percent of executives say improving customer experience is their top priority in 2015. So why is it so difficult?
When we look forward to 2015 and developments around the Internet of Things, we are predicting four key trends and implications.
Hadoop adoption and innovation is moving forward at a fast pace, playing a critical role in today's data economy. But, how fast and far will Hadoop go heading into 2015?
This year’s edition of our top emerging technologies addresses age-of-the-customer realities.
Salesforce’s entry into the wearables space has been both bold and well-timed.
At this early stage, smartwatches still look like tiny smartphones -- much as early automobiles looked like horse-drawn carriages without horses.
And closing the experience gaps -- performance, convenience, personalization, and trust -- requires a different mindset.
As data explodes, so do old ways of doing business.
While the last several years can best be characterized as exploratory for most enterprises, cloud services and cloud platforms are now an undeniable part of the IT landscape.
Retailers are constantly seeking technologies to both bolster customer experience and increase efficiency. To execute this vision of in-store experiences powered by technology, retailers need to leverage the critical skill sets of both business leaders and infrastructure and operations professionals.
John Kindervag puts a unique spin on what the internet of things means for security.
Google’s new Sustained-use Discounts returns that value to customers without the hassle of forecasting or predicting future cloud use. It’s a simple and highly compelling value - if you use more, you get a bigger discount, automatically.
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