Industry analyst Phil Fersht discusses how enterprises can drive innovation through outsourcing.
"There is not one living being that can accurately predict the outcome of this crisis, all we can do is continue the dialog and the answers will slowly unravel". Here are 2010 Predictions for the Outsourcing Industry...
Highlights from the award-winning outsourcing blog Horses for Sources for the month of April
Some interesting debate going on regarding whether firms which have already established offshore service centers (termed as "captives") are better off selling these centers to outsourcing providers
European IT services firms...1. Have failed to see the emerging competitive scenario2. Face revenue deflation pressure from a smart arbitrage strategy3. Have not addressed the holistic transformational challenges posed by offshore IT firms4. Lack the financial resources to challenge offshore firms head-on, which are now driving the game5. Will need to compete with powerful rule-breaker companies funded by private equity and venture capital firms