Detailed reporting, responsive customer service and time-clock integration are three of the features that were most valuable to The Confectional, a baker of specialty cheesecakes.
Small Business Matters
Long-time small-business advocate Heather Clancy translates the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services that improve SMB efficiency.
Heather Clancy is an award-winning business journalist specializing in transformative technology and innovation
The service now allows small businesses to support customers through multiple channels, including email, social media, community forms and phone.
Small companies can access the startup's software-defined networking (SDN) technology for as little as $29 per month for up to 10 devices.
Focused on manufacturers and wholesale distributors, the service integrates seamlessly with QuickBooks.
Close ties to Amazon have helped the platform attract 40,000 active business customers. Moving forward, deeper mobile support will be a primary focus.
The cloud services giant's fifth buyout in 15 months — centered on Ronin — helps beef up its financial management services.
The new Don'tLeakLeads resource from online marketing automation company ReachLocal helps SMBs figure out where online prospecting efforts fall short.
More than 150 million users have downloaded HotSpot Shield VPN, which has been repriced for small companies with up to 50 employees.
Putting off investments in new PCs and other infrastructure may save money in the short term, but research suggests sticking with older technology may hurt a small company's credibility with employees and customers.
The service provider is teaming with banks to automate payments, eliminating the need to write checks.