ZDNet covers the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services.
Square KDS organizes tickets for orders placed across channels, including a restaurant's point-of-sale and online site, as well as those coming in from online ordering platforms such as DoorDash and Postmates.
Lightspeed said the acquisition will accelerate its growth as an emerging category leader following its recent initial public offering.
The social media giant said the app will enable businesses to post to Facebook and Instagram at the same time, and manage and receive messages, notifications and alerts in one place.
Comcast Business At Home is an in-home connectivity offering separate from the residential network for employees working from home.
The hardware suite is part of Toast's growth strategy and its efforts to capture market share from competitors.
The ProBook x360 435 G7 laptops are powered by AMD Ryzen 4000 series APUs and deliver features such as built-in security, increased durability
Pointy fits in to Google's small business services portfolio and supports its efforts to embed more e-commerce tools throughout its search portal.
CallJoy's new Call Actions feature lets small business owners customize how the agent will respond to callers' requests for help.
The tool will let merchants create, run and track email marketing campaigns natively inside Shopify Marketing.
Domo for Square lets sellers combine siloed financial data and apply a range of Domo's analytics filters to produce visualizations on key business metrics.
Formally branded as Websites + Marketing, the service pairs GoDaddy's website builder platform with a suite of insight-driven marketing tools.
Radius makes a platform on which SMBs can unify disparate data sets into a single record for analysis.
The new API aims to help merchants them track and manage the lifecycle of a purchase and consolidate order fulfillment into one central POS system.
Shopify Chat is the company's first native chat function designed to let merchants have real-time conversations with their customers.
Ring for Business is pitched as an affordable alternative to traditional security systems for small businesses.
Mailchimp expands beyond email, aims to be full service marketing provider for SMBs
SMBs
Google updates CallJoy phone agent with customizable AI features
SMBs
Shopify creates AI-powered fulfillment network for SMB merchants
E-Commerce
GoDaddy's newest product pairs websites and marketing for SMBs
SMBs
Shopify adds native chat function to Ping app
E-Commerce