Google updates CallJoy phone agent with customizable AI features
CallJoy's new Call Actions feature lets small business owners customize how the agent will respond to callers' requests for help.
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Shopify launches new email marketing tool for SMBs
The tool will let merchants create, run and track email marketing campaigns natively inside Shopify Marketing.
Domo launches analytics app for Square sellers
Domo for Square lets sellers combine siloed financial data and apply a range of Domo's analytics filters to produce visualizations on key business metrics.
GoDaddy's newest product pairs websites and marketing for SMBs
Formally branded as Websites + Marketing, the service pairs GoDaddy's website builder platform with a suite of insight-driven marketing tools.
Kabbage acquires SMB data platform Radius Intelligence
Radius makes a platform on which SMBs can unify disparate data sets into a single record for analysis.
Square's new Orders API lets merchants consolidate order fulfillment
The new API aims to help merchants them track and manage the lifecycle of a purchase and consolidate order fulfillment into one central POS system.
Shopify adds native chat function to Ping app
Shopify Chat is the company's first native chat function designed to let merchants have real-time conversations with their customers.
Amazon's Ring launches security service for businesses
Ring for Business is pitched as an affordable alternative to traditional security systems for small businesses.
Square launches robotic Photo Studio service for online sellers
For $9.95, any online merchant -- not just those that use Square's suite of products -- can send in a product and have it robotically photographed.
Etsy is acquiring music instrument marketplace Reverb
Etsy plans to pull from its own playbook to help Reverb improve site search and discovery and optimize its buying and selling processes.
Shopify creates AI-powered fulfillment network for SMB merchants
The fulfillment network uses machine learning to match orders, route inventory and negotiate rates for merchants.
H&R Block to acquire Canadian fintech startup Wave
Wave Financial offers free accounting, invoicing, and receipt-tracking software for small businesses.
Square brings Postmates, DoorDash integrations to Square for Restaurants
Square for Restaurants rounds out the company's vertical POS offerings, which include Square for Retail and Square Appointments for service-based businesses.
PayPal intros B2B commerce platform for marketplaces, e-commerce providers
The PayPal Commerce Platform bundles together PayPal's AI and machine learning-powered fraud and risk protection tools, its compliance services, and its bevy of online payments acceptance tools.
Mailchimp expands beyond email, aims to be full service marketing provider for SMBs
The company is launching an entirely new product suite and a major pivot in business strategy.
