There are lots of businesses. Only a few have successfully found a way to be great social businesses, too. Sadly, even fewer still know how to listen to the the process improvement suggestions of their customers.
Software & Services Safari
Many writers explore just one tech sector. Brian looks at the entire tech ecosystem to better understand the often conflicted relationships between software vendors, integrators, outsourcers and more.
Brian is currently CEO of TechVentive, a strategy consultancy serving technology providers and other firms. He is also a research analyst with Vital Analysis.
Thinking about signing on the dotted line for a SaaS solution? Guest columnist Tom Ryan tosses out a few points to ponder.
When traditional HR technology is fused with newer social & collaboration technology, it's time to rethink how performance management will really get done.
Single-tenant, Multi-tenant, Mixed-tenant, Mega-tenant, Tenant-tenant, Loo-tenant, ..... It's ridiculous what lengths software vendors go to when they really want to confuse buyers.
The economics are getting clearer. Individual IT shops can't acquire and operate hardware with the same scale and economy as larger cloud providers. But, not all providers are the same. Some are clearly driving costs the right direction.
Ultimate Software recently showcased a new predictive analytics tool they have produced. The results they produced were worth noting and can deliver value to other firms as well.
The last (6th) in a series on ERP and PaaS. The requirements for what will spell success in a new ERP world are articulated here.
In part 5 of this series, we understand what 'planks' (i.e., the building blocks of a PaaS ecosystem) will be needed in the coming ERP market
In part 4 of this series on PaaS & ERP, we learn how software buyers' shopping will evolve. We also examine how ecosystems permit hockey stick growth within software firms.
In this, the third installment of PaaS & ERP, the distinction between market power and product control is covered.