Update on Samsung's security policy
Samsung's mysterious security update service is still a mystery a month later.
Samsung's mysterious security update service is still a mystery a month later.
When does a supplier's take-it-or-leave-it attitude cross the boundary from being a reasonable security practice to outright arrogance? I think Samsung crossed the line.
Unlike the tightly controlled iPhone market, Android is a bit like the wild west. Google releases updates, but they only trickle out to customers.
A self-inflicted wound caused a calendar widget to disappear off the docking screen of my new Samsung Galaxy Note 2 for Verizon. After many calls to Verizon and Samsung technical support, I didn't have the answer. Can companies such as Verizon Wireless and Samsung really support what they're selling?
Disconnecting from landlines can be difficult. While mobile phones can be a good replacement for most of the functions of a traditional telephone service, there are a few things that mobile phones and wireless service just don't do. What can we do to replace those other functions?
To say vendor customer support has gone down hill is an understatement. It is refreshing to come across a company that still appears to put helping the customer high on its list.
Verizon Wireless support appears to be polite and pleasant. The response I've gotten is far less effective than I would have hoped.
Verizon Wireless updated my HTC Thunderbolt last night. I wasn't given notice. I wasn't give a chance to opt out. Bad move Verizon Wireless.
Verizon Wireless doesn't live up to its performance promises and has a sneaky way to get people to consume their precious minutes.
Verizon loads phones to the gills with unneeded, unwanted and non-removable software.