While natural disasters have a way of convincing small businesses to reconsider their backup and recovery plans, human error and system failures are far more common.
Small Business Matters
ZDNet covers the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services.
Natalie Gagliordi is a staff writer for CBS Interactive based in Louisville, Kentucky, covering business technology for ZDNet. She previously worked as the editor of Kiosk Marketplace, an online B2B trade publication that focused on interactive self-service technology, while also contributing to additional websites that covered retail technology, digital signage hardware and mobile payment trends. Natalie attended George Washington University, where she studied communication sciences, and also the University of South Florida, where she received a B.A. in News-Editorial Journalism.
There are plenty of enterprise-grade services that filter incoming messages. SaneBox is one of the latest offerings that meets the needs of small businesses.
Mavenlink is teaming up with Microsoft to create software that links its cloud workflow and communications service with applications including Word, Excel or PowerPoint.
Almost two-thirds of consumers responding to a January 2013 survey have used their smartphone or tablet to place an online food order.
Xero is partnering with Harvest to bring time tracking and invoicing into its small-business accounting platform.
The software developer eventually plans to deliver all of its security, archiving, and communications applications via the cloud services model.
The venerable Office isn't going away anytime soon, but get ready to hear a whole lot more in 2013 from Microsoft and rival Google about how cloud apps can help small businesses become more efficient.
CreativeLive offers up to five classes daily on everything from graphic design to how to write an effective business plan for your small business.
A comprehensive review from NextAdvisor ranks eight leading offerings for metrics such as price, analytics and the number of contacts supported.
Booker (formerly known as GramercyOne) helps its customers manage more than 1 million appointments on a monthly basis.
The new offering, called Currents, keeps files automatically synchronized between multiple devices including Android and Apple smartphones, tablets, and personal computers.
A new relationship between Bill.com and Expensify will allow small businesses to integrate information from the two cloud-hosted applications.
The dizzying array of cloud applications and services available to small businesses is overwhelming, but resources like Small Business Web and AppClick help companies sort through their options.
Still messing around with paper receipts? There are plenty of cloud and mobile services that promise to make the expense management process far more efficient. Here are just a few.
The EMV specification for "chip and PIN" cards is used for credit-card processing and ATMs around the world, but it is relatively new to U.S. markets.