3 services for rethinking SMB customer serviceWhether you want to answer incoming support inquiries more quickly or provide a more personalized experience for incoming phone calls, these offerings offer fresh approaches to a perpetual challenge.February 18, 2014 by Heather Clancy in SMB
Google-backed startup launches mobile testing suiteAppurify Mobile Platform includes tools for addressing performance issues and flawed design early in the mobile development process, and offers data to address them.February 13, 2014 by Heather Clancy in SMB
Why Dark Sky chose the Linode cloud for its weather appLinode made its share of headlines last year, sometimes for the wrong reasons. But the cloud service provider has a large following among startups and developers supporting fast-growing mobile apps and services. February 10, 2014 by Heather Clancy in SMB
Teacher marketplace taps SendGrid to deliver emails at volumeIt may not sound glamorous, but delivering newsletters and other communications efficiently says a lot about a small company.February 6, 2014 by Heather Clancy in SMB
New Signpost service helps drive more sales from existing customersBacked by $15 million in venture capital, the company focuses on marketing automation for small and midsize businesses.February 4, 2014 by Heather Clancy in SMB
AnyMeeting rethinks pricing for Web conferencing servicesRather than charge per-person or per-organizer, the small-business service provider moves to a flat-rate approach that covers the entire company.February 3, 2014 by Heather Clancy in SMB
Now see this: Linksys adds to video surveillance lineThe new cameras are complemented by a network video recorder that can store up to 8 terabytes of video and record up to eight feeds simultaneously.January 30, 2014 by Heather Clancy in SMB
HP adds to SMB bundle portfolioAdditions to the Just Right IT series include new virtualization options, built on HP ProLiant MicroServer Generation 8 servers.January 29, 2014 by Heather Clancy in SMB
Shipwire helps startup scale logistics quicklyA successful Kickstarter campaign sent demand for Supr Good's Slim wallet soaring. It coped by integrating a cloud inventory and logistics service with its Shopify e-commerce system.January 24, 2014 by Heather Clancy in SMB
Hiveage simplifies invoicing, electronic paymentsFocused on companies with fewer than 20 employees, the platform handles a wide range of online billing processes.January 22, 2014 by Heather Clancy in SMB
TaxJar handles e-commerce sales tax administrationIs your company equipped to comply with state taxes for online sales? This cloud service could make compliance easier.January 21, 2014 by Heather Clancy in SMB
How Switchfly benefits from GoodData cloud analyticsMore than 100 companies and tech startups have embedded the business intelligence engine into their own platforms or services.January 17, 2014 by Heather Clancy in SMB
Stitch Labs simplifies multichannel inventory managementThe cloud-based service helps small businesses better coordinate their sales across Amazon, eBay, Etsy and other e-commerce storefronts.January 16, 2014 by Heather Clancy in SMB
FreshBooks, ZenPayroll integrate accounting and payroll platformsA new partnership between the two cloud software companies will reduce the need to enter payroll data manually.January 15, 2014 by Heather Clancy in SMB
8 tools for sprucing up your Facebook page presenceIs your small business making the most of its Facebook interaction? These resources let you activate engagement, manage interactions, and run contests and promotions to attract more followers.January 14, 2014 by Heather Clancy in SMB