For many companies, collaboration remains the Holy Grail. Key players include Citrix, Cisco and Microsoft as well as many startups aiming to bring collaboration to the enterprise. The big question: Will collaboration be a new market or a feature in larger enterprise applications from the likes of Oracle and SAP?

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Adam Gross of says it's important to keep two concepts in mind: 'single tenant' and 'multi-tenant'. He says a multi-tenant approach facilitates upgrades, maintenance and expansion and affects e-mail, CRM and ERP applications.

May 31, 2005 in Collaboration

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